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India (All cities)
Designation: Sales Support Officer (Office Sitting Profile) Location: Ludhiana Experience: Minimum 3 Years. Good knowledge of Microsoft Excel, Microsoft Word, E-mail. Excellent communication skills and confidence. Education: B. Com/ M.Com Job Responsibilities: 1. Processing sales orders 2. Managing the correspondences between the sale team and their clients. 3. Monitoring customer accounts. 4. Providing data and reports to help the sale team. 5. Keeping track of sales targets. 6. Review pending orders and specific customer s requests to ensure excellent customer service and customer experience. 7. Drafting packing list. 8. Managing customer feedback & complaints. 9. Managing pricing as per company policy. Raising invoice & credit / debit notes related to sales. For Details, Contact: Bhatia Consultancy Services Punjab
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India (All cities)
Position Summary:- Job involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim. Roles and Responsibilities:- Understand the basic professional standards and established procedures, policies before taking action and making decisions. Processing claims/developing projects/handling calls, as per the process guidelines. Adhering to the SLA, and understanding Quality & Auditing parameters. Maintaining TAT. Assumes responsibility for work activities and coordinating efforts. Meeting assigned productivity goals. Understands the Values and Characteristics of perfect service and uses the Perfect service filters at work. Adhering to the SLA. Adhere to attendance and punctuality norms. Acquiring knowledge & skills of related areas of the process. Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct. Education & Experience:- Graduates Fresher 0-12 Months Desired Skills and Abilities Process SLA. Awareness of ISO, ISMS. Telephone etiquettes. MS office. Typing skills & computer skills. Effective communication in English. Good analytical skills Salary:- 10k to 15k HR Abitha Ph no:-6385235307
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India (All cities)
Job description: The candidate should be able to understand, Articulate, and respond in English. Hence we should look at candidates with excellent communication skills in English both in oral and written. We can look at candidates from BPO or customer support background and interest to work in night shift. Contact potential or existing customers to inform them about our Cloud-based CRM product Influences customers to show interest in the product Answer questions about products or the company Ask questions to understand customer requirements Fix the appointment for sales executives with proper details and pre-awareness If necessary give an online demonstration of the product Maintains database by entering and verifying the data Go the Extra Miles to meet sales quota and facilitate future sales Required Experience, Skills and Qualifications Proven experience as telesales representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems Ability to learn about products and services and describe/explain them to prospects Excellent knowledge of English Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with the subject line as "Job: CS Executive".
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India (All cities)
Dear Candidate,As per our discussion today kindly walk in on 8th October, Thursday between 10 am to 11 Am for an interview at the below mentioned address.Please acknowledge with date and time.We have multiple Job positions Job openings at Kotak Life Voice & Non Voice (Both WFH & Office)-Recruiters-Sales-Marketing-Customer support-Insurance Advisors-Freshers Trainee-Work from home Interview LocationKotak lifeBuilding of Hotel Kailash Parbat 2nd Foor 100 ft Road, Velachery Landmark: Anjappar Hotel Please bring Xerox copies of the following documents: Aadhar card PAN CardEducation Proof If for any reason you are not able to walk-in on Thursday, kindly call the below number to reschedule the interview.Regards,Soundarya8754392694 Dear Candidate,As per our discussion today kindly walk in on 8th October, Thursday between 10 am to 11 Am for an interview at the below mentioned address.Please acknowledge with date and time.We have multiple Job positions Job openings at Kotak Life Voice & Non Voice (Both WFH & Office)-Recruiters-Sales-Marketing-Customer support-Insurance Advisors-Freshers Trainee-Work from home Interview LocationKotak lifeBuilding of Hotel Kailash Parbat 2nd Foor 100 ft Road, Velachery Landmark: Anjappar Hotel Please bring Xerox copies of the following documents: Aadhar card PAN CardEducation Proof If for any reason you are not able to walk-in on Thursday, kindly call the below number to reschedule the interview. HR ANU 91760@@@74538
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India (All cities)
Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com
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India (All cities)
Customer Service Executives handle phone, internet and face to face interactions with customers. They manage client adjustments, claims, quotations, and process customer orders. They network with all groups and departments involved in customer orders, processing and support. A Customer Service Executive usually performs many of the following tasks: Identifying new opportunities Liaising with customers Processing customer orders Supporting sales and development departments Dealing with adjustments Escalating any complaints Updating database
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India (All cities)
Manage large amounts of incoming calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers
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India (All cities)
Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
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India (All cities)
Job Opening for Customer Service Executive Company: EDM SOFTWARE SOLUTION Location: Coimbatore, Tamil Nadu, India Description: Job Type: Full Time Job Location: Coimbatore Experience: 0 to 3 years Job Description: Looking for Customer Service Executive Job Responsibilities: 1. Providing prompt, effective and efficient customer support. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Customer calling for new business 5. Possessing excellent product knowledge to enhance customer support. 6. Maintaining a pleasant working environment Qualification: 12th, Diploma, Any Basic Graduation Key skills: Basic skill EDM SOFTTECH SOLUTIONS PVT LTD COMPANY COIMBATORE 9791684242 Designation: Service Executive Salary will be provided as per profile by company Language: English is Mandatory Duty Hours: Normal Hours Skills: Basic Skill, Communication & MS Office THANKS AND REGARDS EDM SOFTTECH SOLUTIONS PVT LTD COMPANY COIMBATORE Contact: 9791684242 Email Id: edmsofttech@gmail.com
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India (All cities)
Omnichannel customer service helps interaction between the company and its customers on numerous platforms like phone, SMS, mobile app, website chat & more. FiveS Digital, a data, and technology-driven solution provider offer round-the-clock support to customers eliminating wait time. Omnichannel Customer Experience 1. More choices for customers 2. Increased Customer Satisfaction 3. Higher Customer Insights Contact us :- sales@fivesdigital.com visit website :- https://www.fivesdigital.com/omnichannel-customer-service
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India (All cities)
we are looking to immediately hire Opener with atleast 6 months experienced in BPO sector and Senior candidates with atleast 1 - 2 years experience for Outbound sales process for AUS Morning shift. - B2B sales - AUS process - Great Incentive - Monday to Friday - Opener / Senior Telecaller - Morning shift timing - 7:30am to 4:30pm REQUIREMENTS 1.Proven customer support experience or experience as a client service representative 2.Track record of over-achieving quota 3.Strong phone contact handling skills and active listening 4.Familiarity with CRM systems and practices 5.Customer orientation and ability to adapt/respond to different types of characters 6.Excellent communication and presentation skills 7.Ability to multi-task, prioritize, and manage time effectively 8. Bachelors degree.
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India (All cities)
ATWebz Technologies Pvt.Ltd. we are looking to immediately hire Opener with atleast 6 months experienced in BPO sector and Senior candidates with atleast 1 - 2 years experience for Outbound sales process for AUS Morning shift. - B2B sales - AUS process - Great Incentive - Monday to Friday - Opener / Senior Telecaller - Morning shift timing - 7:30am to 4:30pm REQUIREMENTS 1.Proven customer support experience or experience as a client service representative 2.Track record of over-achieving quota 3.Strong phone contact handling skills and active listening 4.Familiarity with CRM systems and practices 5.Customer orientation and ability to adapt/respond to different types of characters 6.Excellent communication and presentation skills 7.Ability to multi-task, prioritize, and manage time effectively 8. Bachelors degree.
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India (All cities)
we are looking to immediately hire senior candidates for Outbound sales process for US shift. - B2B sales - US process - Great Incentive - Monday to Friday - Senior Telecaller Night shift timing - 9pm to 6am REQUIREMENTS 1.Proven customer support experience or experience as a client service representative 2.Track record of over-achieving quota 3.Strong phone contact handling skills and active listening 4.Familiarity with CRM systems and practices 5.Customer orientation and ability to adapt/respond to different types of characters 6.Excellent communication and presentation skills 7.Ability to multi-task, prioritize, and manage time effectively 8. Bachelors degree. Regards, PRITY (HR)
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India (All cities)
ATWebz Technologies Pvt.Ltd. we are looking to immediately hire senior candidates for Outbound sales process for US shift. - B2B sales - US process - Great Incentive - Monday to Friday - Senior Telecaller Night shift timing - 9pm to 6am REQUIREMENTS 1.Proven customer support experience or experience as a client service representative 2.Track record of over-achieving quota 3.Strong phone contact handling skills and active listening 4.Familiarity with CRM systems and practices 5.Customer orientation and ability to adapt/respond to different types of characters 6.Excellent communication and presentation skills 7.Ability to multi-task, prioritize, and manage time effectively 8. Bachelors degree.
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India (All cities)
We are an international firm looking for people with passion for sales to work from home. Job involves processing insurance quotes for Auto and Home, emailing the results to our prospects and follow up with a call / Text. Daily routine is to process the quotes and follow up the prospects. Working hours are typically from 6.30 PM IST. Candidates will have flexibility to choose part time hours. Selected candidate will receive a base pay plus fees for policies closed. This is a work from home opportunity. Interested candidates please respond by sending a reply with subject line " Resume for Remote support"
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