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Excellent Chance to work in BPO for Voice Process in Surat. Job Description: We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Keep records of all conversations in our call center database in a comprehensible way Meet personal/team qualitative and quantitative targets Requirements Previous experience in a customer support role Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively Qualifications-Any Graduate Location: Surat Salary: 15,000 to - 35,000.00 /month Working Days- Monday to Friday (Sunday -Saturday off) Call +91 8511539085 Website - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com Please only call if you are qualified in above mentioned details. Regards, Votiko Team

Project: Data feeding work into online portal. Center will be provided with user ids along with portal, where they need to enter the data by simple typing work. Seats: Depends upon center. Workload Availability: Unlimited. Project Term: 11 Months. Work Submission: Daily into portal. Daily basis shift report need to be sent Fixed Payout: Center on an average can earn up to 70 USD per seat per week on one log in id. This is the figure that we are receiving in our center. The center will be getting payments on every Thursday, and if they generate good inputs they will be paid on Monday as well as Thursday Training: Provided Online. On-Site training also provided. (Center can visit our center and can take training) Payment Mode: Online Transfer every Monday weekly payment. Payment per Hour: 0.40 USD to 1.40 USD per 1000 Entry per day per agent in 8 hour shift. (You will have portal access for 24 hours in a day and 7 days in a week) Technical Specifications: 2Mbps Line (Broadband or Bandwidth) Agents with at least typing speed of 35 words per minute Flexible to work in any shifts Center has to pay 100 USD per system for 11 Months Contact Us. Josoft Technologies Pvt Ltd. Ph No :- 05224069893 Mob No :- +919026209005 E-mail :- info@josoftech.com Website :- http://www.josoftech.com

Call center agent job description An agent s day-to-day responsibilities will greatly depend on the type of call center they work in. This is a general overview of the responsibilities a call center customer service agent may have: Communicate with customers on a variety of channels. Over the past few years, the way we communicate with one another has evolved tremendously. So, it s not surprising that many companies are evolving their contact centers to be omnichannel. This means their agents can communicate with customers on several channels seamlessly. For example, an agent may help customers via telephone, email, social media, live chat, text, etc. A contact center agent should be comfortable providing service on every channel. Resolve customer issues efficiently and courteously. Most call center job are customer service positions, which means agents are often on the frontlines, directly communicating with customers when an issue arises. It s an agent s duty to quickly handle a customer s problem, and to do so with a helpful attitude. This also requires problem-solving and researching skills. Agents need to know where to find the necessary information using the resources available to them. Provide a memorable customer experience and awesome customer service. This goes hand-in-hand with the duty above. The most important role of a customer service agent is to create a memorable experience for the customer. Regardless of the reason for the call, a great contact center agent will go above and beyond to ensure the interaction with the customer is a great one. Complete after call work and other assigned administrative duties efficiently. Being a contact center agent is more than just helping customers. Customer service agents often have various administrative duties that need to completed immediately after a call or throughout the day. This can be simply documenting customer interactions, updating a customer file, providing feedback to management, or pulling reports. LOCATION: CHENNAI SALARY:8K TO 12 K (FOR FRESHER) 15K TO 25K (FOR EXPERIENCE) TIMING: 8 HOURS QUALIFICATION: 10th,12th AND ANY GRADUATE CAN APPLY BENEFICES: ATTRACTIVE SALARY + INCENTIVE+ OD CASH COMMUNICATION: GOOD IN MALAYALAM IF YOU ARE INTERESTED FEEL FREE TO CALL US DEVI HR 9176074708

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The software of Call Center Customer Relationship Management helps the agents of call centers to acquire correct knowledge and information details of customers’ background. Ithelps the agents to provide the customers with the best service experience. During the support from the call center agents, the customers receive relevant and up-to-date information. The agents offer real-time, customized experience to the customers through web, social and voice. The 3rd party vendors or manufacturers manage the installed and Hosted Call Center CRM on an off-site, remote server. The location of hosted software is different from the business location. With the help of the internet connection, the users can access from anywhere at any time. Hosted software is also known as cloud software or SaaS. Benefits of Call Center CRM 1. Compare to an on-premise solution, hosted software of call center is affordable. The service provider maintains it. The call center agents are not responsible for maintaining and implementing the software. 2. The data centers who host the software of the call center are secure. During issues and downtime, it offers multi-site severance. Call Centres desire Hosted Call Center CRM because it comes with an indefinite license. 3. You need to pay for the software only once. After that, you can pay the maintenance fees monthly. If you do not pay the maintenance fee, then the software will work in the same version and there will be no update. 4. Based on the business demand, the Hosted Call Center CRM offers flawless scalability. One can easily adjust the ups and downs of the service level. The 3rd party vendor maintains and implements the software and that is why it runs fast. Is it right for You? The companies who manage operational costs always choose for hosted call center software. It eliminates the maintenance cost of physical data centers. Call Center CRM Software ensures compatibility with other software solutions. www.voipinfotech.com/voip-dedicated-server.html

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Handling Inbound and/or Outbound functions within the call center, email queries and other daily operations including reporting and MIS pertaining to your clients - Manage Client and Investor Escalations - work with relevant units - internal and external to resolve issues raised and ensure quality delivered across Call center services - Reviewing the performance of your Team, Call center agents, identifying training needs and planning - Evaluate and Analyze performance against call center metrics for your team and set targets to continuously improve agent productivity and call center efficiency Professional Skills: - Should be a Go Getter - Should articulate and communicate with clarity. - Should be an excellent team player. - Should be capable of multi-tasking. - Should have the ability to interact at all levels. - Adequate knowledge to operate in MS Office Educational Qualification: - graduate in any field - Language Proficiency in English. salary upto 15k regards nithiya hr 91502 and 61060

In the busy life schedule, there is no time to service ovens. Don’t worry, in the IFB repair center, you are getting the doorway services. IFB Microwave Oven Repair Center in Hyderabad Our prices are very competitive, and we guarantee the work we do. We lay hold of great pride in each and every service call and we make the same guarantee to all our customers. We respond quickly to your need for home appliance repair in Hyderabad, and most work is done the very same day. https://ifbmicroovenrepairservice.com/ifb-microwave-oven-repair-center-in-hyderabad/

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