Service desk customer executive

Duties and responsibilities Provide General IT end-user support including: • Resetting passwords. • Interact via telephone, e-mail and WhatsApp one with customers to perform diagnostics and resolve technical problems. • Provide first level contact and convey resolutions to customer issues utilizing a knowledge base. • Properly escalate unresolved issues to the next level of support with strong supporting documentation. • Keep peers and management informed of trends, significant problems, and unexpected delays. • Utilize excellent customer service skills and exceed customers’ expectations • Recommended procedure modifications or improvements. • Preserve and grow your knowledge of Service Desk procedures, products and services. • Strong attention to detail and strong communication skills (both written and oral) • Excellent work ethic • Problem-solving skills Sir, if any of your students want any kind of software, then we install remote online and sir our price is very reasonable Providing services Windows & Mac, Such as graphic software editing software, architect software and many more, And our team is 100% Secure and Genuine. Our website below link is below Whatsapp: +91 show contact info https://www.applelaptopservicecenter.net/index.html https://www.facebook.com/AppleLaptopServiceCentremumbai/

Duties and responsibilities Provide General IT end-user support including: • Resetting passwords. • Interact via telephone, e-mail and WhatsApp one with customers to perform diagnostics and resolve technical problems. • Provide first level contact and convey resolutions to customer issues utilizing a knowledge base. • Properly escalate unresolved issues to the next level of support with strong supporting documentation. • Keep peers and management informed of trends, significant problems, and unexpected delays. • Utilize excellent customer service skills and exceed customers’ expectations • Recommended procedure modifications or improvements. • Preserve and grow your knowledge of Service Desk procedures, products and services. • Strong attention to detail and strong communication skills (both written and oral) • Excellent work ethic • Problem-solving skills Sir, if any of your students want any kind of software, then we install remote online and sir our price is very reasonable Providing services Windows & Mac, Such as graphic software editing software, architect software and many more, And our team is 100% Secure and Genuine. Our website below link is below Whatsapp: +91 show contact info

Description Wanted laptop service engineers & admin executive Roles and Responsibilities Candidate should able to troubleshoot & repair/fix laptop issues. Also should be able to handle front Desk to receive customers laptops and manage the office if needed. Wanted Experienced Laptop Service Engineer for a leading Laptop service providing company based in Bangalore. Should be good in communication skills, flexible in office timings and should able to manage the work pressure.Job locations:Chennai,Bangore,Hyderabad,Pune.More info about company visit:www.laptopstoreindia.com  Reach us  HR -7299956838  Laptop Store  hr@laptopstoreindia.com

DeskXpand is a one-stop solution packed for enterprise business with multiple customer-centric features that ease the work of support staff and helps businesses deliver better customer services.

Customer service Executive Bpo Fresher 10th 12th job skills: Handling Inbound Customer calls (Domestic process) Catering to customer queries, requests through Calls (Voice Process) Keeping records of customer interactions and different transactions, recording details of complaints, comments, inquiries. Follow up to ensure that appropriate action has been taken on customer requests and complaints. Escalate unresolved customer requests, pass on grievances to higher departments for further investigation and clarification. Always check and ensure that Customer Service follow-up procedures are complete and meet time standards and regulations. Service customers by providing necessary product and service information while also resolving problems simultaneously Qualification: 10th 12th (Pass or Fail) Location: Chennai Timing: Full Time Salary: 10k to 15k For Freshers Exp: Freshers Benefits: OT + Incentives + Increments based on ur Performance ARREARS & FRESHERS / EXPERIENCE CAN ALSO APPLY. For Further More Details Contact Us: HR.DEVI PH - 91760 AND 74708

WE ARE HIRING CANDIDATE, VACANCY FOR KOLKATA IN CUSTOMER SERVICE AGENT BOTH MALE AND FEMALE CAN APPLY Qualification: 12th pass & above can apply Age Limit: (18 to 30)For Male & (18 to 28) For Female Salary: 17,000/- to 27,000/- (per month) Skills: Good Communication and Pleasing Personality Language: Hindi and English Job Location: Kolkata Interview Location: Kolkata Job Type: Full time Job Time: 8 hours Hiring Process: Face to face interview, Walk-in Benefits: Health insurance Provident Fund (PF) Paid leave Designation: Cabin Crew Air Ticketing Staff Guest Relationship Executive Airport Ground Staff Cargo Loader THIS IS NOT CONSULTANCY, WE ARE DIRECT PLACEMENT DESK

Job Summary The Job requires interacting with customers over chats and emails to ensure all issues are resolved to the customer. The job requires them to understand the customer's problem accurately, follow the established procedures to resolve the problem, and communicate with the customers. Responsibilities and Duties As a Customer Service Executive, they will be dealing with our customers from all over WORD. As a the company we take great pride in the level of customer service we deliver to the customers. Required Knowledge, Skills and Abilities: Freshers & Experience candidate both can apply in customer service. We want a Candidate who have a good command in English. (excellent communication in English) Basic knowledge of Excel. Flexible to work in challenging work environment. Result Oriented Must be comfortable with night shift Must be comfortable for Calling. Handling enquiries coordinating/following up accordingly. Good knowledge of MS-office & basic internet. Required Experience and Qualifications Freshers with good communication and written skill. Benefits Training. Incentives. Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com

GREETINGS FROM FIRSTSTEP CONSULTANCY SERVICES REQUIREMENTS IN MNC BPO POSITION SUMMARY CUSTOMER SERVICE EXECUTIVE & SR .CUSTOMER SERVICE EXECUTIVE MINIMUM ELIGIBILITY: o AGE:19 yrs TO 40 yrs o Education / Qualifications:10th/puc/graduate o Cab:2 way cab provided KNOWLEDGE AND SKILLS: o Excellent communication skills o Polite and customer service oriented o Exhibits patience and empathy to resolve customer queries SALARY: • 14k to 24k+incentives SHIFT: • US/APAC/NA LOCATION: Bangalore Immediate Joinee required. CONTACT PERSON NAME "Himaja" CONTACT NUMBER:9036035097 mail at himaja.firststep@gmail.com. Refer your friends also.., FirstStep Consultancy Services. BTM 2nd stage, Bangalore Note:if anyone find above jd belongs to ur job..plz bring one print out of this one.

Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively Hindi & Tamil language is must Basic Knowledge in networking and operating system is must

We're a Saas startup and are looking for a motivated and experienced part-time Customer Support Executive to assist our customer service department. Here is what you would require to ace this role: 1. We need someone who is very good at written English, since you would primarily be helping with email support and live chat. 2. This is a night shift job. So, we would need you to be flexible with the shift hours. 3. You would need to be able to coordinate with the rest of the team to make sure all KPIs are being met. If you feel you're the right candidate to help us troubleshoot our customer's problems, please apply right now!

Job Description: Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided. Follow up customer calls made wherever is necessary Should be able to answer to emails timely ensuring adherence to the process standards. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. Education and Experience:- Graduate or equivalent Proficient in relevant computer applications Required language proficiency, especially ENGLISH. Added advantage:- Knowledge or some experience in a call centre or customer service environment Good data entry skills Key Competencies and Skills:- Strong problem solving abilities on technical Verbal and written communication skills Listening skills Problem analysis and problem solving Attention to detail Team work High level of professionalism 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

Job Description: Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided. Follow up customer calls made wherever is necessary Should be able to answer to emails timely ensuring adherence to the process standards. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. Education and Experience:- Graduate or equivalent Proficient in relevant computer applications Required language proficiency, especially ENGLISH. Added advantage:- Knowledge or some experience in a call centre or customer service environment Good data entry skills Key Competencies and Skills:- Strong problem solving abilities on technical Verbal and written communication skills Listening skills Problem analysis and problem solving Attention to detail Team work High level of professionalism 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr.votiko@gmail.com with the subject line as "Job: CS Executive".

Duties and Responsibilities Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems. Providing customers with the organization s service and product information. Processing forms, orders, and applications requested by the customers. Identifying, escalating priority issues and reporting to the high-level management. Routing inbound calls to the appropriate resources. Following up complicated customer calls where required. Completing call notes and call reports as necessary and updating them in the CRM. Obtaining and evaluating all relevant data to handle complaints and inquiries. Recording details of comments, inquiries, complaints, and actions taken. Managing administration, communicating and coordinating with internal departments. Other duties as assigned. Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com

handle incoming calls from customers and provide them with asolution to thier querires & giving them customer service Responsibilities and Duties in coming calls &out coming calls kyc knowledge of computer, execel, communication Key Skills:- Bengali required: fresher gender: female