System customer service software

Take customer support to the next level with Kapture CRM. Handle tickets, auto-assign tasks, generate reports and offer speedy resolutions to customers using customer service CRM software. Sign Up for a 30 day Free Trial Today!!! Mail Us @ show contact info

This powerful self-service software system helps businesses create a portal that allows customers the option to resolve their own queries -powered by a content management system. Sign Up For a 30 days free trial today! Mail Us @ show contact info

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com

Establishes entry priorities. Processes customer and account source documents by reviewing data for alphabetic and numeric information on keyboard or optical scanner aformation is incomplete. Purges files to eliminate duplication of data. Tests customer and account system changes and upgrades by inputting new data.

Kapture CRM's Helpdesk Ticketing System has been in the making for 11 years now. We perfected the art of ticket management that amplifiess stellar customer service with tested support management software called Kapture One Suite. Sign Up For A Free Trial Of 30 Days Today! Mail Us at show contact info

Job Opening for Customer Service Executive Company: EDM SOFTWARE SOLUTION Location: Coimbatore, Tamil Nadu, India Description: Job Type: Full Time Job Location: Coimbatore Experience: 0 to 3 years Job Description: Looking for Customer Service Executive Job Responsibilities: 1. Providing prompt, effective and efficient customer support. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Customer calling for new business 5. Possessing excellent product knowledge to enhance customer support. 6. Maintaining a pleasant working environment Qualification: 12th, Diploma, Any Basic Graduation Key skills: Basic skill EDM SOFTTECH SOLUTIONS PVT LTD COMPANY COIMBATORE 9791684242 Designation: Service Executive Salary will be provided as per profile by company Language: English is Mandatory Duty Hours: Normal Hours Skills: Basic Skill, Communication & MS Office THANKS AND REGARDS EDM SOFTTECH SOLUTIONS PVT LTD COMPANY COIMBATORE Contact: 9791684242 Email Id: edmsofttech@gmail.com

Job Description: Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process / Non Voice Process & Technical Support Executive Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

Here’s a guide to DeskXpand SMB Customer Support Software. DeskXpand is a one-stop solution packed with multiple customer-centric features that help businesses deliver better customer services

Job description: The candidate should be able to understand, Articulate, and respond in English. Hence we should look at candidates with excellent communication skills in English both in oral and written. We can look at candidates from BPO or customer support background and interest to work in night shift. Contact potential or existing customers to inform them about our Cloud-based CRM product Influences customers to show interest in the product Answer questions about products or the company Ask questions to understand customer requirements Fix the appointment for sales executives with proper details and pre-awareness If necessary give an online demonstration of the product Maintains database by entering and verifying the data Go the Extra Miles to meet sales quota and facilitate future sales Required Experience, Skills and Qualifications Proven experience as telesales representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems Ability to learn about products and services and describe/explain them to prospects Excellent knowledge of English Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with the subject line as "Job: CS Executive".

Chatbot are fast becoming a business imperative for businesses that want to engage with their customers. Benefits of advanced automation & improved customer experience with Chatbot Software. Fast resolve your customer solutions for choose Best chatbot service. Visit website:- https://www.fivesdigital.com/chatbot-solution Contact us:- sales@fivesdigital.com

What does an IT or Tech Support personnel do? In simple terms, technical assistance or IT service professionals help solve customers' technical issues via email, telephone, social networking, and also in person. Specialists working in the technical service field also offer in-house aid, also called extending service within a specific business or supply services and support to other companies. This also includes solutions to clients of a specific product or somebody who's in need of technical assistance within an ad hoc basis. Nowadays, there's a developing market for on-demand solutions for office and home technician restoration. Including technological setup and troubleshooting. Technical Support Jobs in Delhi – About the Job Role Businesses providing tech support jobs and job assistance to send off their service analysts when called on to correct anything - Including everything which range from establishing some distant learning setup for office or home, repairing a busted iPhone display to conduct a tricky installment like TV mounting. The area also contains procedures that diagnose WiFi system, sound & video problems, issues in phones & tablet computers, or a notebook riddled with malware. We're a dedicated recruiting advisor for Tech Support Jobs in Delhi. Are you interested in the profile and are willing to work in the domain? Give us a call at show contact info. Standards Hiring is known to provide carefully coordinated high-quality candidates for at least a decade. Jobs are provided across several industries including technology, industrial, and manufacturing businesses, and also other businesses that provide technical support Jobs in Delhi. Job seekers, and clients can rest assured because we know what their business needs are and how to provide them with the best IT solutions. Our panel of prestigious recruiters is always ready to mention innovative and personalized solutions to both candidates and companies. At Standards Hiring, we think everyone deserves to have a simple task hunt and with generous amount of hiring expertise, we have produced a very simple process that addresses the requirements of both. Contact Us: show contact info Visit Us: https://www.standardshiringjss.com/

Office24by7 is an software automation CRM used for providing customer services to our clients, with various types of automation through digital marketing. We aim for giving the best marketing automation to our customer. We are build for helping small and medium size businesses. Office24by7 has worked with more than 5000+ clients. https://office24by7.com/

Our Peridot Systems Training Institute has Salesforce Course conducted by One of the Best Coaching Center in Salesforce Training in Chennai. Our Salesforce Training Materials using mainly Customer Relationship Managements an additionally indicated with scripting language by a gives as quick and quick improvement for simple utilization. Our Salesforce Online Training in Chennai changed has the way of enterprise software in delivered by changing and industry forever. Our Salesforce Developer to turned into a Salesforce documentations with simply confounded to discover the capability of modules in force.com. Our Salesforce Developer is the different things applications likes in Objects, classes, Apex, visualforce, SOSL, SOQL, Triggers, and numerous different things. http://www.peridotsystems.in/salesforce-training-in-chennai.php Beginners to Starts Salesforce Features CRM Technical Training Our Peridot Systems has the Salesforce Processes in Chennai has simply begin to learn everything got from services in some other things. Our Salesforce Training has the similar to Visualforce for learn Apex from the demo classes to the understudies and additionally for designers to comprehend the profundity of the idea. Our Salesforce Development Training will be offered by accreditation in the wake of finishing the course it will help you to hunt work in top MNC organizations and you can accomplish your fantasy employments. The Salesforce Online Training in Chennai will be offered by a web instructional courses to the understudies and the individuals originating from other than chennai and different states. We are the salesforce course chennai is giving them 100% placements assistance for our training periods. We are conducted by International Certification for Online examination for Model questions provided by a Salesforce Developer by Salesforce Training in Chennai. Course Duration and Time Schedule : Normal Batch ( Morning, DayTime and Evening) Duration Class : 20 days Weekend Training Batch ( Saturday, Sunday, Holidays) Duration Class : 18 days Quick Track Batch Duration Class : 16 days We are the Salesforce Processes in Chennai is offered a our Salesforce Cloud Computing by a course Details with Fees - 10k Only For Further any clarify the details to contact persion ( Papitha ) ( 8056102481)

Location: Noida - Delhi/NCR Industry: IT-Software / Software Services Job Role: Team Leader - (Technical) Annual Salary: INR400000-500000 Experience Required: 2-5 Years Job Description: https://www.universejobs.com/jobs/detail/technical-customer-support-executive-357212

Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively Hindi & Tamil language is must Basic Knowledge in networking and operating system is must