System support representative

Technical support representatives answer incoming phone calls and troubleshoot customer tech problems with computer software and hardware. Call centers hire technical support representatives to work full- and part-time hours during flexible shifts that may include evenings and weekends. Technical support representatives work in team environments and primarily report to the technical department supervisor or shift manager. Travel is not required for this job, as technical support representatives, also known as tech support representatives, work completely within the call center.

Voice processes In inbound processes you'll be handling calls that customer or prospects make. For example, a telecom company outsources its customer support, so in this you'll be handling calls from their customers on the telecom company's behalf. SEND YOUR RESUME ON WHATSAPP (+91-7252-8887-95) HR TEAM

1.Any graduates or Post graduates. 2.Freshers are welcome, Sales experience preferred. 3.Immediate joining. 4.Salary upto 12K + Incentives+ Travelling allowance based on the experience 5.Day shift, Field work or internal dialling 6.Dress code Formals

We are glad to inform you that we are providing wide opportunities for freshers and experienced Skills Required:- Diversity candidates preferred. Need any arts and science Graduates with hard copy results. Should have good Verbal/written communication. Should have basic excel knowledge. Qualifications- Certificate Course (ITI), Diploma, M Phil / Ph.D B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc MCA, MEd MSc PG Diploma HR Abitha Ph no:-6385235307

Age Limit: 33yrs below Responsibilities Install, configure, and maintain software, hardware, and network components Diagnose, troubleshoot, and resolve software, hardware, and networking issues Ensure proper and secure storage, backup, and retrieval of data Replace and upgrade outdated or defective components Improve the performance of systems Provide technical support to users Skills Technical skills focused on computer systems, software, routing, and switching Soft skills and communication, problem solving, and analysis Strong understanding of cloud computing for cloud-based administration

** Expert in Remote desktop configuration ** IT technical support officers monitor and maintain the computer systems and networks of an organisation. You will be installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems, either over the phone or in person. In your role as technical support you'll cover one or more areas of expertise, depending on the size of the organisation. Organisations increasingly rely on computer systems in all areas of their operations and decision-making processes. It's therefore crucial to ensure the correct running and maintenance of IT systems. Job titles may vary. Alternatives include: applications support specialist help desk operator maintenance engineer technician. You can also work within first or second-line support. The work is as much about understanding how information systems are used as applying technical knowledge related to computer hardware or software. Responsibilities I'll be responsible for the smooth running of computer systems and ensuring that users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, but i'll need to: install and configure computer hardware operating systems and applications monitor and maintain computer systems and networks talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues troubleshoot system and network problems, diagnosing and solving hardware or software faults replace parts as required provide support, including procedural documentation and relevant reports follow diagrams and written instructions to repair a fault or set up a system support the roll-out of new applications set up new users' accounts and profiles and deal with password issues respond within agreed time limits to call-outs work continuously on a task until completion (or referral to third parties, if appropriate) prioritise and manage many open cases at one time rapidly establish a good working relationship with customers and other professionals, such as software developers test and evaluate new technology conduct electrical safety checks on computer equipment. WhatsApp Number is +91 show contact info

Are you still searching for a reliable PPC partner having expertise in Tech Support Business? Your search ends here! We are a team of PPC experts dedicated to Tech Support Domain. Our team experience will never let you down to get quality calls with quantity. If you are fed up with changing freelancers and also do not want to share a heavy amount of your monthly budget with PPC agencies, we are the right partners for you. Now you get relaxed as we are here to take the responsibility of your PPC campaigns. Our team members are certified professionals having an experience range of 4 to 6 years in managing PPC Campaigns all across Google, Yahoo, BING, facebook, etc. and are proving upto 8 calls on 10 clicks (the no of clicks may vary as per quality score and content of landing pages / website). We have served more than 50 tech support companies in Delhi, Gurgaon, Noida, Mumbai, Bangalore, Chandigarh, Jaipur, Ahmadabad and Udaipur having 2 to 35 seats How can we help you? As or our experience, we would suggest you to run PPC Campaigns of following verticals to get maximum ROI. We can provide you quality calls of any of the following services; - Email Support (AOL, Hotmail, Yahoo, Gmail, etc.) - Outlook Support - Printer Support (HP, Dell, Brother, Cannon, etc.) - Router Support (Netgear, Linksys, etc.) - Antivirus (Mcafee, Nortan, Escan, etc.) - PC Support (Slow Speed, Blue Screen, Optimization, etc.) - Operating System Support - Accounting Software Support (Quickbooks, Intuit, etc.) - Facebook - Pogo What all would we do? Getting quantity of quality calls can’t be achieved by just managing the campaigns. In order to load you with calls, we not only manage your campaign but also monitor your competitor’s campaign. This gives us an extra edge to rank you higher with comparatively less CPC. Our domain expertise would lead you to get; - Optimized landing pages with improved Quality Score. - Maximum ROI based on Geographic Location. - Effective and refined keywords for each AdGroup. - Optimized CPC as per current market trends. - Increased quality calls, NOT quantity. For any further clarification, call@ 7503020504 Email: shivsing@gmail.com Skype: singh.shiv Gtalk: shivsing

Are you still searching for a reliable PPC partner having expertise in Tech Support Business? Your search ends here! We are a team of PPC experts dedicated to Tech Support Domain. Our team experience will never let you down to get quality calls with quantity. If you are fed up with changing freelancers and also do not want to share a heavy amount of your monthly budget with PPC agencies, we are the right partners for you. Now you get relaxed as we are here to take the responsibility of your PPC campaigns. Our team members are certified professionals having an experience range of 4 to 6 years in managing PPC Campaigns all across Google, Yahoo, BING, facebook, etc. and are proving upto 8 calls on 10 clicks (the no of clicks may vary as per quality score and content of landing pages / website). We have served more than 50 tech support companies in Delhi, Gurgaon, Noida, Mumbai, Bangalore, Chandigarh, Jaipur, Ahmadabad and Udaipur having 2 to 35 seats How can we help you? As or our experience, we would suggest you to run PPC Campaigns of following verticals to get maximum ROI. We can provide you quality calls of any of the following services; - Email Support (AOL, Hotmail, Yahoo, Gmail, etc.) - Outlook Support - Printer Support (HP, Dell, Brother, Cannon, etc.) - Router Support (Netgear, Linksys, etc.) - Antivirus (Mcafee, Nortan, Escan, etc.) - PC Support (Slow Speed, Blue Screen, Optimization, etc.) - Operating System Support - Accounting Software Support (Quickbooks, Intuit, etc.) - Facebook - Pogo For any further clarification, call@ 9911965767 Email: Sudhir.bhakri@gmail.com Skype: sbhakri9

Are you still searching for a reliable PPC partner having expertise in Tech Support Business? Your search ends here! We are a team of PPC experts dedicated to Tech Support Domain. Our team experience will never let you down to get quality calls with quantity. If you are fed up with changing freelancers and also do not want to share a heavy amount of your monthly budget with PPC agencies, we are the right partners for you. Now you get relaxed as we are here to take the responsibility of your PPC campaigns. Our team members are certified professionals having an experience range of 4 to 6 years in managing PPC Campaigns all across Google, Yahoo, BING, facebook, etc. and are proving upto 8 calls on 10 clicks (the no of clicks may vary as per quality score and content of landing pages / website). We have served more than 50 tech support companies in Delhi, Gurgaon, Noida, Mumbai, Bangalore, Chandigarh, Jaipur, Ahmadabad and Udaipur having 2 to 35 seats How can we help you? As or our experience, we would suggest you to run PPC Campaigns of following verticals to get maximum ROI. We can provide you quality calls of any of the following services; - Email Support (AOL, Hotmail, Yahoo, Gmail, etc.) - Outlook Support - Printer Support (HP, Dell, Brother, Cannon, etc.) - Router Support (Netgear, Linksys, etc.) - Antivirus (Mcafee, Nortan, Escan, etc.) - PC Support (Slow Speed, Blue Screen, Optimization, etc.) - Operating System Support - Accounting Software Support (Quickbooks, Intuit, etc.) - Facebook - Pogo For any further clarification, call@ 7503020504 Email: shivsing@gmail.com Skype: singh.shiv Gtalk: shivsing

Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively Hindi & Tamil language is must Basic Knowledge in networking and operating system is must

Description The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services. • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures • Maintain basic knowledge of client products and/or services • Prepare complete and accurate work including...

What is a Global Distribution System? GDS stands for the Global Distribution System. It is a huge computer network that passes inventory and rates for hotels to travel agents and travel sites. It is also used by other travel agencies, such as rental cars and airlines. Travel GDS is made up of global inventory that is aggregated by Amadeus, Galileo, Sabre, and Worldspan. With our single GDS Software, a travel agent can book flights, hotels, attractions, sightseeing, transfers, and car services. BookingXML pre-integrated with the world's best GDS, combining Amadeus GDS, Sabre GDS, Travelport GDS, etc. BookingXML is customized in integrating all the major GDS providers and integrated with Amadeus GDS, Sabre GDS, Travelport / Galileo GDS, which implement access for reserving airline seats, rental cars, hotel rooms, and other travel products. How does a GDS work in travel? The GDS intermediates between the travel representative and the central hotel (or airline) reservation system. With the GDS, travel agents can view current rates and accessible resources for a specific hotel in real-time. Current rates and accessibility are sent directly from the hotel’s property management system (PMS) to the GDS and online booking pages via the channel manager. Once a reservation is made on the GDS or online booking site, the channel manager immediately updates availability across all channels, combining the hotel’s official website, and automatically transmits the booking details back to the PMS or central reservation system (CRS). This eliminates the requirement for the travel agent to talk to hotel staff and for the hotel’s reservation agents to enter any data manually. Importantly, each GDS has separate connection fees and registration requirements. So, before choosing a particular GDS, it is worth knowing the terms of cooperation. The importance of GDS to travel agents? GDS is a network/platform that allows travel agencies and their customers to access travel data, shop for and compare reservations options and book travel. GDS networks like the system operated by Travelport create billions of dollars in global travel sales. Through such commerce platforms as the GDS Travelport, agents can connect scheduling and inventory of hotels, airlines, car rentals, and (some) railway and bus reservations – in real time. GDS connects all those services across the three primary travel reservation sectors (airline, hotel, and ground transportation, i.e., car rentals), and activities. The modern GDS system evolved from this early labour-intensive manual system, thanks to the collaborative team efforts of American Airlines (AA) and IBM. The result of that collaboration was the first airline industry mainframe-based system, SABRE. Independent travel agents, online agents, and travel agencies now use increasingly more sophisticated GDS systems to search for the best accessible travel and accommodations and rates for their clients. Agents will make airline and hotel reservations (in real time) for customers, and they will complete their research and bookings within minutes. How GDS is helpful for a smaller travel agency? The Global distribution system will allow the small travel agency to have immediate access to the prices of the flight tickets, hotel rooms, rental cars, cruise reservations, trains and other services. When this GDS is integrated into the travel web portal, it allows the customers to search for the travel books and book tickets online. This is a win-win for both the clients and small travel agencies. The travel agencies can earn huge profits while the clients can search for various airlines and book flight tickets with the airline that is providing the best fare. The travel portals are run by the GDS system, which allows them to offer client rates, discounts, rooms and descriptions in real time. This GDS system acts as a mediator between the travel product, supplier and the retailers who actually sell the flight tickets to the end users. BookingXML initiative to make travel business grow with GDS BookingXML takes the initiative to connect travel businesses with the top global distribution systems. Being in the travel industry for years, we offer seamless and flexible travel portal development for our customers. Most importantly, we suggest GDS and travel API integration according to the requirements. BookingXML is a one-stop destination serving a vast range of travel products and services from the world’s leading GDS to domestic and international customers. Therefore, do not waste any more time, take the benefits of our travel portal API Integration services to get a large global listing from different GDS systems, Low-Cost Carriers (LCCs) and accommodation providers. BookingXML through GDS and XML/ API Integration supports customers to simply develop their business in the global market. Our developers are experienced at working with major GDS providers and travel consolidators. In fact, they have already integrated numerous projects with Amadeus GDS, Travelport / Galileo GDS, Sabre GDS into airline reservation systems, hotel room reservation systems, car rentals, and other travel sector services. How GDS Software Functions in The Travel Industry? As a successful travel portal development company, BookingXML provides the best GDS Software development services for the travel sector. To offer excellent services to our clients, we build a network with GDS suppliers: Amadeus API, Sabre, Galileo, World Span, and Travelport. We understand that excellence is the only key to success for business in a competitive industry. Our GDS software gives that excellence for our B2B and B2C clients. Till now, we have benefited from various online travel agencies and travel companies, etc. We empower our clients to allow different flights, hotel car rentals, and holiday package booking on their booking engine. At BookingXML, we give a platform to book different travel services from major GDSs in the world. Using API integration, our clients can market travel products of GDS Airlines, hotels, Low-Cost Carriers (LCCs), etc. The Global Distribution System is the best tool for travel companies to market their business to the universal market. The travel industry is a highly developing industry, and the introduction of GDS software maximizes its contribution to GDS. GDS software offers real-time inventory to travel companies and travel agencies, making it an Automated Reservations System. Right from traveller management and earnings maximization, we take care of every detail while developing a travel technology solution for our customers. How Do We See the Future of GDS in the Travel Industry? GDS stands for Global Distribution System, which provides an opportunity to connect travel companies around the world. Lakhs of travel companies, travel agencies, and Tour Operator Software have linked to GDS. They are also getting the advantage of online travel booking services. GDS integration offers them the freedom to get travel services from various suppliers in the industry, like airlines, car rentals, hotels, excursions, etc. Observing its advantages for travel companies, we can say that GDS has a bright future in the travel industry. The global distribution system is creating its never-ending presence for travel companies. Not only travel companies but also end-users are taking advantage of GDS. Users are in a position to avail travel services at the best cost. They can get instant and real-time data while making bookings through a GDS API integrated booking engine. So, the Global Distribution System has its great essence for online travel agencies (OTAs). What are the features and benefits of GDS? • 24*7 real-time access to a vast global inventory of hotel rooms, cars, airlines, buses, tours and other travel-related items. • Access for both B2C and B2B travel booking engines. • The GDS software can easily be integrated on Android, iOS, and Web platforms. • Provides access to real-time availability and pricing to make online bookings. • Offers the best commissions and fares to travel agencies. • GDS makes managing and maintaining information easy. • It facilitates a single-window interface for all your marketing requirements. • GDS software enables expanding the coverage to gain exposure to other travellers and travel agents. For more details, Pls visit our website: https://www.bookingxml.com/travel-gds.php

Sales representative should visit the doctor, chemist, and stockist on a regular basis. While meeting the doctor, the sales representative should detail the product to the doctors and pursue him to support our product.

Hiring For Customer Support And International BPO DESCRIPTION The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Role - Technical/Process Trainer Industry Type - BPO / Call Centre Employment Type - Full Time, Permanent Education - UG Any Graduate / Diploma / ITI Salary Package - 10k - 15k Experience - Fresher Benefits - Incentives + Increment based on knowledge ARREARS CAN ALSO APPLY For Further Information Contact us:- MR.GK gkgsinfotech2806@gmail.com 63823@86599

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