Team lead technical support

We are looking for Technical Support Engineers. You will work closely with customers to quickly resolve technical issues that cannot be handled by the Customer Support team. Responsibilities: Investigate and identify root cause of customer issues and drive resolutions across various teams Provide expert level technical support and deal with issues escalated by junior support staff Manage customer issues related to the installation, configuration, and operation of the product suite and cloud deployments on a timely basis Act in a development capacity on product and process improvement projects Document defect and enhancement requests on behalf of customers Drive Post Mortem analysis for customer incidents and push for preventive measures to avoid future recurrence Give customers prompt and reliable updates related to applications Work with internal teams in a consultative and supportive role Train teams/members on the nuances of applications using simulations when... HR ANU 91760@@@74538

Technical support representatives answer incoming phone calls and troubleshoot customer tech problems with computer software and hardware. Call centers hire technical support representatives to work full- and part-time hours during flexible shifts that may include evenings and weekends. Technical support representatives work in team environments and primarily report to the technical department supervisor or shift manager. Travel is not required for this job, as technical support representatives, also known as tech support representatives, work completely within the call center.

Hiring For Team Lead in Banking Domain Job Description Experience: 1 to 3 years Qualification: Any Basic Degree Salary: From 22K per month Location: St. Thomas Mount, Chennai Job Type: Full Time, Permanent Job Responsibilities Create a metric-driven strategy to address the sales funnel Continue to have a thorough comprehension and technical understanding of the pertinent goods and services provided Consistently hire and develop team members. Plan different lead generating events for their branch. A single point of contact for the TM in the event that a client has a complaint Attend calls with other team members as you meet with significant clients. Ascertain that the services are provided in accordance with the established standards. Verify that all requirements for opening a new account including gathering the necessary documentation and obtaining an IP check are fulfilled. Immediate Joiners are mostly preferred Interested Candidates please Contact the Hr for Further Details, HR - 63855 and 80670 [email protected]

Bachelor's/ Master's Degree in computer science or equivalent discipline. Experience with developing in SAP HANA Studio & CDS-views (2+ years). Sound relational database & SQL-query development in complex scenario's (5+ years). Experience with Native HANA development. Experience with HANA Modeling with BW (2+ years). Experience with Technical SAP ABAP development (5+ years). Work independently as a team member on assigned Task & set time for delivery. Proficient in English. Prime Placement and Manpower Services We are Leading Placement Consultant in Ahmedabad. We require SAP Hana Developer - Team Lead for Our Client a Leading IT / Software Company Located at Surat - Gujarat. Email: vinod@primeplacement.in / primeplacmentadi@gmail.com T.no: 7777981967

Outsource your live chat support services for technical support to Chatsource.online & have a sturdy technical backup for your business. Get 100% trained agents from one of the best online live chat support services providers in India. Uplift your business brand with our experienced technical team.

Requisites: Good at Customer Interaction and Listening Skills A Good Team Player Prior experience with International Voice Customer support / Technical support would be an added advantage. Good communication Salary: 2.8 to 3.3 LPA Location: Ambattur Chennai Interested candidate can call Pallavi on 6362836578 And also drop your updated resume to [HIDDEN TEXT] Thanks & Regards, keerthana-hr 044-45114305

Select Rehab Tier I Technical Support Duration - 2+ Months Contract Location: Glenview, IL Start Date: Immediate Migration Project This is an onsite role. High School Graduate or equivalent, and college students welcome to apply A basic understanding of common computer equipment and peripherals Able to work independently or as part of a team. Possess a basic understanding of computer peripherals (i.e. monitor, CPU / desktop, tablet, laptop, dock and printer)

Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services; Gather customer s information and determine the issue by evaluating and analyzing the symptoms; Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more; Research required information using available resources; Follow standard processes and procedures; Identify and escalate priority issues per Client specifications; Redirect problems to appropriate resource; whatsapp your cv on (+91-7617770384) hr team

Voice processes In inbound processes you'll be handling calls that customer or prospects make. For example, a telecom company outsources its customer support, so in this you'll be handling calls from their customers on the telecom company's behalf. SEND YOUR RESUME ON WHATSAPP (+91-7252-8887-95) HR TEAM

We are Hiring Non - Voice Process Eligibility: any qualification Experience: 0 to 3 years Skills Set required. Good English Oral and Written Communications Flexible to work in Shifts Must be a good team player Location: Chennai Job Type: Fresher Salary: 11k - 14 k per month (Training Period) Benefits: Health insurance Provident Fund Thanks and Regards, Ms. Brindha HR 73582 / # 32554

• Lead technical design and delivery on complex features and new systems • Manage multiple scrum teams and development engineers • Manage the sprint releases with close zero tolerance on delivery slippages • Work across entire tech stack from applications services to data base • Should be ready to review the code and work with the engineers to resolve the technical issues • Contribute to the overall system design, architecture, security, scalability, reliability and performance of Giant Eagle applications • Responsible for hiring, coaching and mentoring a high performing team • Apply strong engineering principles to drive the best development practices. • Technically hands-on and support and guide the team members in Design reviews and driving the best engineering practices • Mush have experience in JavaScript, Jquery, Type Script, Angular (any version), Able to write PHP service, REST API, MySql • Should have experience in fast debugging, identify correct bottlenecks and bug fixing. • Knowledge about grunt, Jquery UI, Node/NPM, Elastic Search (added advantage). • Should have experience to manage source control SVN/GIT, • Ensure the performance, quality, and responsiveness of dashboards • Ensure the Unit testing and Integration testing. • Experience leading front end, backend and full stack development teams • Experience leading and maturing geographically diverse, agile, product driven engineering teams • Agile development practices

Lead Electronics Engineer Needed Job Description: Roles b'&' Responsibilities: Drive Components Design Sizing of Transformers, Chokes, Resistors, Capacitor banks Reading schematics To check mechanical aspects BOM creation for various components Required Skills (Technical Competency): Experience in LV b'&' MV Drives up to 6.6kV Worked with Product development Worked with Drives, Transformers, Switchgears etc. Knowledge on IEC standards Good communication skills to work with multi cultural team Working with MATLAB /Simulink / PSpice FMEA Global Standards Qualification: B.Tech/B.E. in Electronics/Telecommunication, Electrical Experience: 1 to 4 Years of experience Location: Chennai Employment Type: Full Time, Permanent. Salary: 18K per month (Negotiable based on Experience) with regards, HR - 63855 and 80670

ThiDiff was founded in 2012 and has been growing ever since as we are providing eCommerce testing services and mobile app testing services to Sally Beauty Holding located in Denton, Texas. We are looking for a QA Lead who is a proven software tester and who has a solid understanding of Methodologies and QA processes. The QA Tester Lead is responsible and accountable for leading and mentoring off-shore teams and communicates project status to the client and project manager. The QA Lead should be able to help define and distribute daily tasks to our QA team and is therefore held more accountable for the quality of our work. WHAT YOU’LL BE DOING Understand and challenge project scope Plan, organize, control and evaluate daily operations of applications Show initiative, drive process, and assign tasks Follow the lead and guidance of Client IT Managers and act as management backup Proactively manage priorities and milestones for team and project Set the tone of quality for bug reports, tests cases, and documentation Maintain professional communications between off-shore QA and client. Report team’s status per defined milestones to client Proactively mentor, review, and audit efforts completed by fellow testers and engineers Actively participate in development of employees with oversight by manager Oversee training of new resources Teach and drive standard operating procedures Participate in facilitation of team meeting Assist in completion of project weekly status report, team metrics, and quarterly report Ensure project needs are met with IT

ThiDiff was founded in 2012 and has been growing ever since as we are providing eCommerce testing services and mobile app testing services to Sally Beauty Holding located in Denton, Texas. We are looking for a QA Lead who is a proven software tester and who has a solid understanding of Methodologies and QA processes. The QA Tester Lead is responsible and accountable for leading and mentoring off-shore teams and communicates project status to the client and project manager. The QA Lead should be able to help define and distribute daily tasks to our QA team and is therefore held more accountable for the quality of our work.

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