Technical chat process customer
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India (All cities)
Tele performance India is Hiring for Customer Support Non-Voice Web Chat Process Experience Required: 1 3 years Salary Range:10000 to 15000 Location: Chennai Industry: BPO / Call Centre Job Category: Non-Voice/Voice Education: Any Graduate in Any Specialization Contact:HR.DEVI PH - 91760@@@ 74708
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India (All cities)
Designation: BPO / Technical Voice Process We have excellent openings for Customer Support Professionals - International Voice @ Chennai. Excellent English oral communication skills Must be an energetic self-starter with the ability to work both independently and within a team Note: Backlogs will be considered. Work location: Perungudi, Sholinganallur, T.Nagar and Mount Road, Chennai. Qualification: Fresher's with Any UG or Diploma or ITI or 12th Salary: 11 K - 15 K for Fresher Industry: BPO / Call Centre Functional Area: Customer Success, Service & Operations Role Category: Voice Employment Type: Full Time, Permanent Job Type: Full-time Benefits: Provident Fund Supplemental Pay: Performance bonus Share your Friends about this job Offer For more details call us to feel free, Ms. Brindha -HR gsbrindha2021@gmail.com 73582 / # 32554
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India (All cities)
Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com
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India (All cities)
We are looking for Technical Support Engineers. You will work closely with customers to quickly resolve technical issues that cannot be handled by the Customer Support team. Responsibilities: Investigate and identify root cause of customer issues and drive resolutions across various teams Provide expert level technical support and deal with issues escalated by junior support staff Manage customer issues related to the installation, configuration, and operation of the product suite and cloud deployments on a timely basis Act in a development capacity on product and process improvement projects Document defect and enhancement requests on behalf of customers Drive Post Mortem analysis for customer incidents and push for preventive measures to avoid future recurrence Give customers prompt and reliable updates related to applications Work with internal teams in a consultative and supportive role Train teams/members on the nuances of applications using simulations when... HR ANU 91760@@@74538
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India (All cities)
What does an IT or Tech Support personnel do? In simple terms, technical assistance or IT service professionals help solve customers' technical issues via email, telephone, social networking, and also in person. Specialists working in the technical service field also offer in-house aid, also called extending service within a specific business or supply services and support to other companies. This also includes solutions to clients of a specific product or somebody who's in need of technical assistance within an ad hoc basis. Nowadays, there's a developing market for on-demand solutions for office and home technician restoration. Including technological setup and troubleshooting. Technical Support Jobs in Delhi – About the Job Role Businesses providing tech support jobs and job assistance to send off their service analysts when called on to correct anything - Including everything which range from establishing some distant learning setup for office or home, repairing a busted iPhone display to conduct a tricky installment like TV mounting. The area also contains procedures that diagnose WiFi system, sound & video problems, issues in phones & tablet computers, or a notebook riddled with malware. We're a dedicated recruiting advisor for Tech Support Jobs in Delhi. Are you interested in the profile and are willing to work in the domain? Give us a call at show contact info. Standards Hiring is known to provide carefully coordinated high-quality candidates for at least a decade. Jobs are provided across several industries including technology, industrial, and manufacturing businesses, and also other businesses that provide technical support Jobs in Delhi. Job seekers, and clients can rest assured because we know what their business needs are and how to provide them with the best IT solutions. Our panel of prestigious recruiters is always ready to mention innovative and personalized solutions to both candidates and companies. At Standards Hiring, we think everyone deserves to have a simple task hunt and with generous amount of hiring expertise, we have produced a very simple process that addresses the requirements of both. Contact Us: show contact info Visit Us: https://www.standardshiringjss.com/
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India (All cities)
Job Description: Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided. Follow up customer calls made wherever is necessary Should be able to answer to emails timely ensuring adherence to the process standards. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. Education and Experience:- Graduate or equivalent Proficient in relevant computer applications Required language proficiency, especially ENGLISH. Added advantage:- Knowledge or some experience in a call centre or customer service environment Good data entry skills Key Competencies and Skills:- Strong problem solving abilities on technical Verbal and written communication skills Listening skills Problem analysis and problem solving Attention to detail Team work High level of professionalism 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".
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India (All cities)
Job Description: Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided. Follow up customer calls made wherever is necessary Should be able to answer to emails timely ensuring adherence to the process standards. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. Education and Experience:- Graduate or equivalent Proficient in relevant computer applications Required language proficiency, especially ENGLISH. Added advantage:- Knowledge or some experience in a call centre or customer service environment Good data entry skills Key Competencies and Skills:- Strong problem solving abilities on technical Verbal and written communication skills Listening skills Problem analysis and problem solving Attention to detail Team work High level of professionalism 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr.votiko@gmail.com with the subject line as "Job: CS Executive".
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India (All cities)
Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessary parts. Supporting the roll-out of new applications. Providing support in the form of procedural documentation.
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India (All cities)
Urgent Requirement For Voice and Non Voice Process... An Urgent Requirement For Domestic Bpo,International Call Center Inbound Processes,voice Process,domestic Calling,tele Caller,customer Calling,technical Process,survey,collection Process,Document Verification,Back Office(Back End)Chat Process,Data Entry,Computer Operator,Customer Care Executive. Salary: 10k to 15k Experience: Freshers. Further Details Contact Nandhini HR 99623@@21948
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India (All cities)
HIRING FOR SEMI VOICE PROCESS IN FRESHER JOB SKILLS: Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support Technical Trouble Shooting Hardware and Networking IT Help Desk Desktop Support Technical Chat / Email Support IT Trouble Shooting Qualification: Any Degree Experience:0-3 years Designation: voice, non voice Salary: 8 -15K Location: Chennai REGARDS: HR.DEVI PH.91760 - 74708
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India (All cities)
Job Description: Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process / Non Voice Process & Technical Support Executive Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".
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India (All cities)
JOB SKILLS: Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support Technical Trouble Shooting Hardware and Networking IT Help Desk Desktop Support Technical Chat / Email Support IT Trouble Shooting Qualification: Any Degree Experience: 0-2 yrs Designation: voice, non voice Salary: 10 K -15 K Location: Chennai REGARDS: Brindha - HR gsbrindha2021@gmail.com 73582&32554
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India (All cities)
Data Entry non Voice BPO Process jobs for Fresher Please find the below job description for Back Office Executive| Backend | data Entry | non Voice | BPO Process An Urgent Requirement For graduates and under graduates for Data Entry Required Age 18 to 35 Years Full Time Sunday Fix Off Fresher Welcome Easy Selection Process Customer Support - Voice Process / Non voice / Semi voice / Call center / BPO Back office Designation: Customer Support Executive / technical support executive Qualification Any Degree / Diploma/ 12th Pass Location: chennai -perungudi, taramani,velacherry, t.nagar, mount road, nungambakkam, ambattur salary: 10k to 15k Regards, INDHU -HR 89396@@40910
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Bangalore (Karnataka)
Designation: Representative Operations Process: Customer Service Roles:Its a inbound call semi technical process where the person has to resolve the queries of the customer in related to the products they have Qualification: Any Graduates Experience: Minimum of 1 year International voice Exp Mandatory with speaking of Hindi is required fluently Salary: 25 k take home with 4k fixed Allowances Shifts: Day Shifts with Both Ways Cab Provided
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India (All cities)
International Voice Process Jobs Seekers... Support the software installation and deployment activities for license users across Windows and MAC operating systems. Use Client products to obtain general understanding of software features, benefits and Customer usage. Subscription to products is provided by client to all employees serving their customers free of cost. Support the how to and technical questions from customer for entire range of Adobe products serviced in the queue. Education & Job Details: Qualification: Any Qualification Experience: Freshers Salary: 10k to 15k Languages Known: Tamil & English Location: Chennai For More Details Contact Nandhini HR 99623@@21948
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