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India (All cities)
Technical Engineer Job Description: 1.A Technical Engineer is usually hired by businesses to maintain their computer hardware and software systems. 2.Their skills assist the company in resolving technical issues concerning customer's accounts or company software infrastructure. 3.A Technical Engineer will also support flawless computer software integration by diagnosing and troubleshooting common problems. 4. Employees holding this job title generally begin in IT or IT Assistant roles. 5.A bachelor's degree in Computer Science or related degree is required for the position. 6.Many companies also require additional certification in industry specific networks or operating systems. 7.Individuals with a strong customer service background and a positive outlook on problem solving tend to excel in the position of a Technical Engineer. Qualification: B.E/ B.Tech/ Diploma Location: Chennai Timing: Full Time Salary: 10k to 20k Exp:Frehers Benefits: OT + Incentives + Increments based on ur Performance. Shift: General Shift Gender: Both Male & Female Job Role: Company Employee in MNC ARREARS & FRESHERS/ EXPERIENCE CAN ALSO APPLY. ROLE: Technical field For Further Information Contact Us: HR Abitha 63852@35307
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India (All cities)
Technical Engineer Job Description: 1.We are searching for an innovative, deadline-driven technical engineer to join our company. 2.The technical engineer s responsibilities include assisting Engineers with various tasks like design, construction, equipment installation, system configuration, maintenance, developing preventative maintenance plans, and providing customer support. 3.You should also be able to troubleshoot systems, identify problems, and write up reports. Qualification: B.E/ B.Tech/ Diploma (Mec/ EEE/ ECE) Location: Chennai Timing: Full Time Salary: 10k to 20k Exp: 0 to 5yrs Benefits: OT + Incentives + Increments based on ur Performance. Shift: General Shift Gender: Both Male & Female Job Role: Company Employee in MNC ARREARS & FRESHERS/ EXPERIENCE CAN ALSO APPLY. ROLE: Technical Engineer For Further Information Contact Us: HR Abitha 63852@35307
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India (All cities)
Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com
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India (All cities)
We are looking for Technical Support Engineers. You will work closely with customers to quickly resolve technical issues that cannot be handled by the Customer Support team. Responsibilities: Investigate and identify root cause of customer issues and drive resolutions across various teams Provide expert level technical support and deal with issues escalated by junior support staff Manage customer issues related to the installation, configuration, and operation of the product suite and cloud deployments on a timely basis Act in a development capacity on product and process improvement projects Document defect and enhancement requests on behalf of customers Drive Post Mortem analysis for customer incidents and push for preventive measures to avoid future recurrence Give customers prompt and reliable updates related to applications Work with internal teams in a consultative and supportive role Train teams/members on the nuances of applications using simulations when... HR ANU 91760@@@74538
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India (All cities)
Job Description: We are currently looking to hire 10 to 15 people to be a part of our amazing customer service team. This is an exciting job opportunity and we are looking to hire applicants who enjoy working in a challenging and fun environment. Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. His responsibility is to Follow-up with participants within a Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".
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India (All cities)
Looking for a Technical sourcing specialist or Junior recruiter with industry experience preferably in Technology 2+ years of agency and/or internal technical sourcing and recruiting experience Must have experience working for Jobs in the US and according to US time zones. Experience using Job Boards like Dice, Monster, etc. MS Office - including Word, Excel, PowerPoint and Outlook skills To apply to this job, email resume to show contact info
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India (All cities)
What does an IT or Tech Support personnel do? In simple terms, technical assistance or IT service professionals help solve customers' technical issues via email, telephone, social networking, and also in person. Specialists working in the technical service field also offer in-house aid, also called extending service within a specific business or supply services and support to other companies. This also includes solutions to clients of a specific product or somebody who's in need of technical assistance within an ad hoc basis. Nowadays, there's a developing market for on-demand solutions for office and home technician restoration. Including technological setup and troubleshooting. Technical Support Jobs in Delhi – About the Job Role Businesses providing tech support jobs and job assistance to send off their service analysts when called on to correct anything - Including everything which range from establishing some distant learning setup for office or home, repairing a busted iPhone display to conduct a tricky installment like TV mounting. The area also contains procedures that diagnose WiFi system, sound & video problems, issues in phones & tablet computers, or a notebook riddled with malware. We're a dedicated recruiting advisor for Tech Support Jobs in Delhi. Are you interested in the profile and are willing to work in the domain? Give us a call at show contact info. Standards Hiring is known to provide carefully coordinated high-quality candidates for at least a decade. Jobs are provided across several industries including technology, industrial, and manufacturing businesses, and also other businesses that provide technical support Jobs in Delhi. Job seekers, and clients can rest assured because we know what their business needs are and how to provide them with the best IT solutions. Our panel of prestigious recruiters is always ready to mention innovative and personalized solutions to both candidates and companies. At Standards Hiring, we think everyone deserves to have a simple task hunt and with generous amount of hiring expertise, we have produced a very simple process that addresses the requirements of both. Contact Us: show contact info Visit Us: https://www.standardshiringjss.com/
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India (All cities)
Job Description: Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided. Follow up customer calls made wherever is necessary Should be able to answer to emails timely ensuring adherence to the process standards. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. Education and Experience:- Graduate or equivalent Proficient in relevant computer applications Required language proficiency, especially ENGLISH. Added advantage:- Knowledge or some experience in a call centre or customer service environment Good data entry skills Key Competencies and Skills:- Strong problem solving abilities on technical Verbal and written communication skills Listening skills Problem analysis and problem solving Attention to detail Team work High level of professionalism 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".
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India (All cities)
Job Description: Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided. Follow up customer calls made wherever is necessary Should be able to answer to emails timely ensuring adherence to the process standards. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. Education and Experience:- Graduate or equivalent Proficient in relevant computer applications Required language proficiency, especially ENGLISH. Added advantage:- Knowledge or some experience in a call centre or customer service environment Good data entry skills Key Competencies and Skills:- Strong problem solving abilities on technical Verbal and written communication skills Listening skills Problem analysis and problem solving Attention to detail Team work High level of professionalism 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr.votiko@gmail.com with the subject line as "Job: CS Executive".
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India (All cities)
Location: Noida - Delhi/NCR Industry: IT-Software / Software Services Job Role: Team Leader - (Technical) Annual Salary: INR400000-500000 Experience Required: 2-5 Years Job Description: https://www.universejobs.com/jobs/detail/technical-customer-support-executive-357212
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India (All cities)
Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessary parts. Supporting the roll-out of new applications. Providing support in the form of procedural documentation.
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India (All cities)
Urgent / Immediate Hiring (Full Time) Non-Voice/Non Technical. Back-end Profile Urgently required candidates with Laptops / desktops and ready to Work from home during lock down and join in office after that. Special incentives for work from home period / Night shift allowance / PF and ESI benefits. Performance based incentives. Industry best attractive Salary package 2.3 Lakhs to 2.7 Lakhs PA. Male candidates and Age 21 to 32 only.
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India (All cities)
Walking in for International & Domestic Companies (Voice Process & Non Voice Process) One Day Interview Process........ Spot Offer. Post - Customer Care, Technical Support, Accounts and Finaces, Banking, Insurance, Marketing, Telesales,Medical Billing and Digital Marketing B2B Educational qualification:- 12th passed, Any Graduate or Post Graduate Shift:- Day or Night Shift are available Process:- Inbound & Outbound Salary:- 12000 to 30000 +cab +incentive Experience:- Fresher / Experience (anyone can apply) Cab:-both side. Incentives:- unlimited (depend on performance) Industry:BPO / Call Centre / ITES Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Role:Associate/Senior Associate -(Technical) Employment Type: Permanent Job, Full Time Keyskills:- Call Centre call center bpo customer support executive customer service executive call center bpo CSR Technical Support Customer care executive telecaller customer care officer customer service representative Desired Candidate Profile Desired Candidate Profile 82966069one5 Prema Contact mobile- *By-SKGADE94 06/07/2020
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India (All cities)
Walking in for International & Domestic Companies (Voice Process & Non Voice Process) One Day Interview Process........ Spot Offer. Post - Customer Care, Technical Support, Accounts and Finaces, Banking, Insurance, Marketing, Telesales,Medical Billing and Digital Marketing B2B Educational qualification:- 12th passed, Any Graduate or Post Graduate Shift:- Day or Night Shift are available Process:- Inbound & Outbound Salary:- 12000 to 30000 +cab +incentive Experience:- Fresher / Experience (anyone can apply) Cab:-both side. Incentives:- unlimited (depend on performance) Industry:BPO / Call Centre / ITES Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Role:Associate/Senior Associate -(Technical) Employment Type: Permanent Job, Full Time Keyskills:- Call Centre call center bpo customer support executive customer service executive call center bpo CSR Technical Support Customer care executive telecaller customer care officer customer service representative Desired Candidate Profile Desired Candidate Profile 82966069one5 Prema Contact mobile- *By-SKGADE94 05/07/2020
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India (All cities)
Walking in for International & Domestic Companies (Voice Process & Non Voice Process) One Day Interview Process........ Spot Offer. Post - Customer Care, Technical Support, Accounts and Finaces, Banking, Insurance, Marketing, Telesales,Medical Billing and Digital Marketing B2B Educational qualification:- 12th passed, Any Graduate or Post Graduate Shift:- Day or Night Shift are available Process:- Inbound & Outbound Salary:- 12000 to 30000 +cab +incentive Experience:- Fresher / Experience (anyone can apply) Cab:-both side. Incentives:- unlimited (depend on performance) Industry:BPO / Call Centre / ITES Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Role:Associate/Senior Associate -(Technical) Employment Type: Permanent Job, Full Time Keyskills:- Call Centre call center bpo customer support executive customer service executive call center bpo CSR Technical Support Customer care executive telecaller customer care officer customer service representative Desired Candidate Profile Desired Candidate Profile 82966069one5 Prema Contact mobile- *By-SKGADE94 04-07-20
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