Technical support engineer software
Top sales list technical support engineer software
India (All cities)
We are looking for Technical Support Engineers. You will work closely with customers to quickly resolve technical issues that cannot be handled by the Customer Support team. Responsibilities: Investigate and identify root cause of customer issues and drive resolutions across various teams Provide expert level technical support and deal with issues escalated by junior support staff Manage customer issues related to the installation, configuration, and operation of the product suite and cloud deployments on a timely basis Act in a development capacity on product and process improvement projects Document defect and enhancement requests on behalf of customers Drive Post Mortem analysis for customer incidents and push for preventive measures to avoid future recurrence Give customers prompt and reliable updates related to applications Work with internal teams in a consultative and supportive role Train teams/members on the nuances of applications using simulations when... HR ANU 91760@@@74538
See product
India (All cities)
Technical Engineer install and configure computer applications. Engineers monitor and maintain computer networks. Technical Engineer configure operating systems. Technicians resolve issues related to the network. Technical Support Engineer prioritize and manage the workflow. Technical Engineer diagnose, troubleshoot, and resolve issues by questioning customers about the issues they are facing in a detailed fashion so that they understand the nub of the problems.
See product
India (All cities)
We are looking for young and energetic candidate with strong knowledge in Computer and Laptop troubleshooting, experience in handling customer complaints, Networking related services and configuration. Freshers also welcome. Greetings from Rajsri Computers, You have been shortlisted for the post of Technical support engineer (Hardware and Networking). Job Location: Coimbatore. Timing: 9.30 to 8.00 Driving license: Must Two wheeler: Must Nature of Job: Computer service. Salary: Fresher 10,000, 1-2 Years experience: 15,000, 2+ exp: 18,000 to 22,000. Training period:3 Months. office location https://goo.gl/maps/9R9ghC3kkvgyDTrV6
See product
Patna (Bihar)
Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID- febb408
Free
See product
Patna (Bihar)
Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID-mayb954
See product
Delhi (Delhi)
Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID-augb808.
See product
India (All cities)
Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID-febb414
See product
Mumbai (Maharashtra)
Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems the must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID- junb323
See product
Panaji (Goa)
Web Applications operate in a clear and known environment, Software Products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted ID- octb1033
See product
India (All cities)
Complete assigned tasks in a timely manner Resolve user issues promptly and thoroughly Assist in projects to improve system availability and performance Track, resolve and escalate user issues appropriately Learn to implement, manage and support key technology solutions Document and maintain asset inventories Ensure Corporate and governmental compliance
See product
India (All cities)
Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. Diagnosing and troubleshooting hardware, networking, and software issues. Proposing simple and effective solutions. Providing basic software training. Maintaining good client relations. Completing job reports.
See product
India (All cities)
Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits Talk clients through a series of actions, either via phone, email or chat, until they ve solved a technical issue Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
See product
India (All cities)
Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits Talk clients through a series of actions, either via phone, email or chat, until they ve solved a technical issue Properly escalate unresolved issues to appropriate internal teams (e.g. software developers) Provide prompt and accurate feedback to customers
See product
India (All cities)
A technical support engineer (also known as an information technology support engineer) helps to solve technical issues. That can involve everything from resetting passwords to managing software licenses to offering training and support on programs.
See product
India (All cities)
Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessary parts. Supporting the roll-out of new applications. Providing support in the form of procedural documentation.
See product
-
Next →
Visit our blog
Share on Facebook
Share on Twitter