Technical support executive network

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessary parts. Supporting the roll-out of new applications. Providing support in the form of procedural documentation.

Data processing technicians operate computers and other communications equipment and may perform data entry work as part of a larger data processing system. Being a technician is a very detail-oriented job involving many repetitive duties. In addition to inputting, organizing, and cataloging data, a technician may also be responsible for performing quality control checks, identifying job problems, and ensuring that job orders are completed according to schedule. The technician's work is often performed at a data center or at another location that supports the running of data center operations. After a certain level of experience, data processing technicians may move on to supervising the work of other technicians.

Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits Talk clients through a series of actions, either via phone, email or chat, until they ve solved a technical issue Properly escalate unresolved issues to appropriate internal teams (e.g. software developers) Provide prompt and accurate feedback to customers Refer to internal database or external resources to provide accurate tech solutions Ensure all issues are properly logged

Location: Noida - Delhi/NCR Industry: IT-Software / Software Services Job Role: Team Leader - (Technical) Annual Salary: INR400000-500000 Experience Required: 2-5 Years Job Description: https://www.universejobs.com/jobs/detail/technical-customer-support-executive-357212

Technical Engineer install and configure computer applications. Engineers monitor and maintain computer networks. Technical Engineer configure operating systems. Technicians resolve issues related to the network. Technical Support Engineer prioritize and manage the workflow. Technical Engineer diagnose, troubleshoot, and resolve issues by questioning customers about the issues they are facing in a detailed fashion so that they understand the nub of the problems.

** Expert in Remote desktop configuration ** IT technical support officers monitor and maintain the computer systems and networks of an organisation. You will be installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems, either over the phone or in person. In your role as technical support you'll cover one or more areas of expertise, depending on the size of the organisation. Organisations increasingly rely on computer systems in all areas of their operations and decision-making processes. It's therefore crucial to ensure the correct running and maintenance of IT systems. Job titles may vary. Alternatives include: applications support specialist help desk operator maintenance engineer technician. You can also work within first or second-line support. The work is as much about understanding how information systems are used as applying technical knowledge related to computer hardware or software. Responsibilities I'll be responsible for the smooth running of computer systems and ensuring that users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, but i'll need to: install and configure computer hardware operating systems and applications monitor and maintain computer systems and networks talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues troubleshoot system and network problems, diagnosing and solving hardware or software faults replace parts as required provide support, including procedural documentation and relevant reports follow diagrams and written instructions to repair a fault or set up a system support the roll-out of new applications set up new users' accounts and profiles and deal with password issues respond within agreed time limits to call-outs work continuously on a task until completion (or referral to third parties, if appropriate) prioritise and manage many open cases at one time rapidly establish a good working relationship with customers and other professionals, such as software developers test and evaluate new technology conduct electrical safety checks on computer equipment. WhatsApp Number is +91 show contact info

Cisco services and technical support can extend the life of your IT investment. Cisco Umbrella delivers the most secure, reliable, and fastest internet experience to every single one of our more than 100 million users. Emarson Infotech offers 24/7 technical support.

Job Details Customer Technical Support Voice Skills Required - Business Process Outsourcing (BPO), Customer Support, Communication Skills We have Immediate requirements for Freshers in BPO Voice Process @ Chennai. Role: Customer Support Executive. Process: US International voice. Qualification: Any graduation / Diploma / ITI / 12th / (2019 - 2021 passed outs) Age Limit: 18-27 Years. Share your Friends about this job Offer. Regards, Ms. Brindha -HR 73582 / # 32554

Greetings from GS INFOTECH "We are currently hiring for Customer Support Executive" - Technical Required Skills: Excellent communication skills in English. Good listening skill. In Bound Calls. Handling query's and provide the best service. Candidates who can speak Tamil/ Kannada / Hindi / Malayalam / Telugu. Qualification: Any Graduates./ 12Th Pass Minimum 1 Year for Experience/ Fresher in any BPO is required. For Experience candidates salary depends on the last take home. Immediate joiners required. Benefits: Attractive incentives and Bonus. Eligible Candidate Can Contact Us HR ANU 9176-0745-38 gsanu0512@gmail.com

Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits Talk clients through a series of actions, either via phone, email or chat, until they ve solved a technical issue Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)

Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits Talk clients through a series of actions, either via phone, email or chat, until they ve solved a technical issue Properly escalate unresolved issues to appropriate internal teams (e.g. software developers) Provide prompt and accurate feedback to customers

Urgent / Immediate Hiring (Full Time) Non-Voice/Non Technical. Back-end Profile Urgently required candidates with Laptops / desktops and ready to Work from home during lock down and join in office after that. Special incentives for work from home period / Night shift allowance / PF and ESI benefits. Performance based incentives. Industry best attractive Salary package 2.3 Lakhs to 2.7 Lakhs PA. Male candidates and Age 21 to 32 only.

Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Monitoring and maintaining computer systems and networks. Responding in a timely manner to service issues and requests. Providing technical support across the company (this may be in person or over the phone)

Job Description: Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process / Non Voice Process & Technical Support Executive Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".

Please find the below job description for Back Office Executive| Backend | data Entry | non Voice | BPO Process * An Urgent Requirement For graduates and under graduates for Data Entry * Required Age 18 to 35 Years * Full Time * Sunday Fix Off * Fresher Welcome * Easy Selection Process Customer Support - Voice Process / Non voice / Semi voice / Call center / BPO Back office Designation: Customer Support Executive / technical support executive Qualification Any Degree / Diploma/ 12th Pass Requirements -Fresher or Experienced in International Voice Support or any other domain is also ok. -Excellent Communication in Verbal & written Location: Delhi NCR Shift UK / US Shift 2 Days Off Rounds of Interview -HR -OPS Round