Technical support officer customer

We are looking for Technical Support Engineers. You will work closely with customers to quickly resolve technical issues that cannot be handled by the Customer Support team. Responsibilities: Investigate and identify root cause of customer issues and drive resolutions across various teams Provide expert level technical support and deal with issues escalated by junior support staff Manage customer issues related to the installation, configuration, and operation of the product suite and cloud deployments on a timely basis Act in a development capacity on product and process improvement projects Document defect and enhancement requests on behalf of customers Drive Post Mortem analysis for customer incidents and push for preventive measures to avoid future recurrence Give customers prompt and reliable updates related to applications Work with internal teams in a consultative and supportive role Train teams/members on the nuances of applications using simulations when... HR ANU 91760@@@74538

What does an IT or Tech Support personnel do? In simple terms, technical assistance or IT service professionals help solve customers' technical issues via email, telephone, social networking, and also in person. Specialists working in the technical service field also offer in-house aid, also called extending service within a specific business or supply services and support to other companies. This also includes solutions to clients of a specific product or somebody who's in need of technical assistance within an ad hoc basis. Nowadays, there's a developing market for on-demand solutions for office and home technician restoration. Including technological setup and troubleshooting. Technical Support Jobs in Delhi – About the Job Role Businesses providing tech support jobs and job assistance to send off their service analysts when called on to correct anything - Including everything which range from establishing some distant learning setup for office or home, repairing a busted iPhone display to conduct a tricky installment like TV mounting. The area also contains procedures that diagnose WiFi system, sound & video problems, issues in phones & tablet computers, or a notebook riddled with malware. We're a dedicated recruiting advisor for Tech Support Jobs in Delhi. Are you interested in the profile and are willing to work in the domain? Give us a call at show contact info. Standards Hiring is known to provide carefully coordinated high-quality candidates for at least a decade. Jobs are provided across several industries including technology, industrial, and manufacturing businesses, and also other businesses that provide technical support Jobs in Delhi. Job seekers, and clients can rest assured because we know what their business needs are and how to provide them with the best IT solutions. Our panel of prestigious recruiters is always ready to mention innovative and personalized solutions to both candidates and companies. At Standards Hiring, we think everyone deserves to have a simple task hunt and with generous amount of hiring expertise, we have produced a very simple process that addresses the requirements of both. Contact Us: show contact info Visit Us: https://www.standardshiringjss.com/

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessary parts. Supporting the roll-out of new applications. Providing support in the form of procedural documentation.

Technical support representatives answer incoming phone calls and troubleshoot customer tech problems with computer software and hardware. Call centers hire technical support representatives to work full- and part-time hours during flexible shifts that may include evenings and weekends. Technical support representatives work in team environments and primarily report to the technical department supervisor or shift manager. Travel is not required for this job, as technical support representatives, also known as tech support representatives, work completely within the call center.

Designation: Sales Support Officer (Office Sitting Profile) Location: Ludhiana Experience: Minimum 3 Years. Good knowledge of Microsoft Excel, Microsoft Word, E-mail. Excellent communication skills and confidence. Education: B. Com/ M.Com Job Responsibilities: 1. Processing sales orders 2. Managing the correspondences between the sale team and their clients. 3. Monitoring customer accounts. 4. Providing data and reports to help the sale team. 5. Keeping track of sales targets. 6. Review pending orders and specific customer s requests to ensure excellent customer service and customer experience. 7. Drafting packing list. 8. Managing customer feedback & complaints. 9. Managing pricing as per company policy. Raising invoice & credit / debit notes related to sales. For Details, Contact: Bhatia Consultancy Services Punjab

Job Description There is an huge openings for Fresher's & Experience Customer support / technical support Voice & Semi voice process Openings available Process name: International & Domestic Voice process & Semi voice process Designation: Technical support& Customer support Associate Qualification: any Qualification Salary: 11 k- 14 k + Incentives Shift timings: Rotational shift for Both / Day Shift for Female Location: Chennai *Candidates should be excellent in handling Customer calls via calls/ email/ chat *Candidates should be Good at Communication HR Details Brindha HR 73582 @@@ 32554

Job Details Customer Technical Support Voice Skills Required - Business Process Outsourcing (BPO), Customer Support, Communication Skills We have Immediate requirements for Freshers in BPO Voice Process @ Chennai. Role: Customer Support Executive. Process: US International voice. Qualification: Any graduation / Diploma / ITI / 12th / (2019 - 2021 passed outs) Age Limit: 18-27 Years. Share your Friends about this job Offer. Regards, Ms. Brindha -HR 73582 / # 32554

Requisites: Good at Customer Interaction and Listening Skills A Good Team Player Prior experience with International Voice Customer support / Technical support would be an added advantage. Good communication Salary: 2.8 to 3.3 LPA Location: Ambattur Chennai Interested candidate can call Pallavi on 6362836578 And also drop your updated resume to [HIDDEN TEXT] Thanks & Regards, keerthana-hr 044-45114305

We are looking for young and energetic candidate with strong knowledge in Computer and Laptop troubleshooting, experience in handling customer complaints, Networking related services and configuration. Freshers also welcome. Greetings from Rajsri Computers, You have been shortlisted for the post of Technical support engineer (Hardware and Networking). Job Location: Coimbatore. Timing: 9.30 to 8.00 Driving license: Must Two wheeler: Must Nature of Job: Computer service. Salary: Fresher 10,000, 1-2 Years experience: 15,000, 2+ exp: 18,000 to 22,000. Training period:3 Months. office location https://goo.gl/maps/9R9ghC3kkvgyDTrV6

Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services; Gather customer s information and determine the issue by evaluating and analyzing the symptoms; Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more; Research required information using available resources; Follow standard processes and procedures; Identify and escalate priority issues per Client specifications; Redirect problems to appropriate resource; whatsapp your cv on (+91-7617770384) hr team

Voice processes In inbound processes you'll be handling calls that customer or prospects make. For example, a telecom company outsources its customer support, so in this you'll be handling calls from their customers on the telecom company's behalf. SEND YOUR RESUME ON WHATSAPP (+91-7252-8887-95) HR TEAM

Technical Engineer Job Description: 1.A Technical Engineer is usually hired by businesses to maintain their computer hardware and software systems. 2.Their skills assist the company in resolving technical issues concerning customer's accounts or company software infrastructure. 3.A Technical Engineer will also support flawless computer software integration by diagnosing and troubleshooting common problems. 4. Employees holding this job title generally begin in IT or IT Assistant roles. 5.A bachelor's degree in Computer Science or related degree is required for the position. 6.Many companies also require additional certification in industry specific networks or operating systems. 7.Individuals with a strong customer service background and a positive outlook on problem solving tend to excel in the position of a Technical Engineer. Qualification: B.E/ B.Tech/ Diploma Location: Chennai Timing: Full Time Salary: 10k to 20k Exp:Frehers Benefits: OT + Incentives + Increments based on ur Performance. Shift: General Shift Gender: Both Male & Female Job Role: Company Employee in MNC ARREARS & FRESHERS/ EXPERIENCE CAN ALSO APPLY. ROLE: Technical field For Further Information Contact Us: HR Abitha 63852@35307

We are recruiting for ATM Supervisor for Chennai and Coimbatore – Refilling and Servicing ATM. Salary Rs 10,250 and allowance 3 to 6 k depends on your performance. If interested WhatsApp your resume to show contact info, show contact info or show contact info in case of queries call us

Technical Engineer Job Description: 1.We are searching for an innovative, deadline-driven technical engineer to join our company. 2.The technical engineer s responsibilities include assisting Engineers with various tasks like design, construction, equipment installation, system configuration, maintenance, developing preventative maintenance plans, and providing customer support. 3.You should also be able to troubleshoot systems, identify problems, and write up reports. Qualification: B.E/ B.Tech/ Diploma (Mec/ EEE/ ECE) Location: Chennai Timing: Full Time Salary: 10k to 20k Exp: 0 to 5yrs Benefits: OT + Incentives + Increments based on ur Performance. Shift: General Shift Gender: Both Male & Female Job Role: Company Employee in MNC ARREARS & FRESHERS/ EXPERIENCE CAN ALSO APPLY. ROLE: Technical Engineer For Further Information Contact Us: HR Abitha 63852@35307

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com