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Call center agent job description An agent s day-to-day responsibilities will greatly depend on the type of call center they work in. This is a general overview of the responsibilities a call center customer service agent may have: Communicate with customers on a variety of channels. Over the past few years, the way we communicate with one another has evolved tremendously. So, it s not surprising that many companies are evolving their contact centers to be omnichannel. This means their agents can communicate with customers on several channels seamlessly. For example, an agent may help customers via telephone, email, social media, live chat, text, etc. A contact center agent should be comfortable providing service on every channel. Resolve customer issues efficiently and courteously. Most call center job are customer service positions, which means agents are often on the frontlines, directly communicating with customers when an issue arises. It s an agent s duty to quickly handle a customer s problem, and to do so with a helpful attitude. This also requires problem-solving and researching skills. Agents need to know where to find the necessary information using the resources available to them. Provide a memorable customer experience and awesome customer service. This goes hand-in-hand with the duty above. The most important role of a customer service agent is to create a memorable experience for the customer. Regardless of the reason for the call, a great contact center agent will go above and beyond to ensure the interaction with the customer is a great one. Complete after call work and other assigned administrative duties efficiently. Being a contact center agent is more than just helping customers. Customer service agents often have various administrative duties that need to completed immediately after a call or throughout the day. This can be simply documenting customer interactions, updating a customer file, providing feedback to management, or pulling reports. LOCATION: CHENNAI SALARY:8K TO 12 K (FOR FRESHER) 15K TO 25K (FOR EXPERIENCE) TIMING: 8 HOURS QUALIFICATION: 10th,12th AND ANY GRADUATE CAN APPLY BENEFICES: ATTRACTIVE SALARY + INCENTIVE+ OD CASH COMMUNICATION: GOOD IN MALAYALAM IF YOU ARE INTERESTED FEEL FREE TO CALL US DEVI HR 9176074708

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International BPO/Call center Jobs in Ludhiana Position: Executive Qualification: 10+2/Graduate Experience: Minimum 1 Year in International BPO process. Fresher s can also apply. Location: Ludhiana Job Profile: 1. Night Shift (Timings: 8.45PM - 6AM) 2. Candidates should be fluent in English. 3. Very Good Communication skills. 4. Sunday: off 5. Pic Up & Drop Provision For Details, Contact: Bhatia Consultancy Services Punjab

Call Center Agent Job Responsibilities and Duties: 1.Answer incoming calls and respond to customer s emails 2.Management and resolve customer complaints 3.Sell products and place customer orders in the computer system 4.Identify and escalate issues to supervisors 5.Provide product and service information to customers 6.Research required information using available resources 7.Research, identify, and resolve customer complaints using applicable software 8.Process orders, forms, and application 9.Route calls to appropriate resources 10.Document all call information according to standard operating procedures 11.Recognize, document, and alert the management team of trends in customer calls 12.Follow up customer calls where necessary 13. Up sell products and services 14.Complete call logs and reports 15.Other duties as assigned Call Center Agent Qualifications and Skills: 1.High school diploma or equivalent 2.Proficient in relevant computer applications 3.1-3 years of experience in a call center environment 4.Knowledge of customer service practices and principles 5.Excellent data entry and typing skills 6.Superior listening, verbal, and written communication skills 7.Ability to handle stressful situation appropriately Salary: 10k to 15 k For Both Fresher & Experinced. Arreas can also apply For Further Information contact Us:- HR Abitha Ph no:-6385235307

Excellent Opportunity for you to work with India's Leading Call Centers *Fresher Candidates Can Apply Only *Process Inbound Both Domestic / International *Salary - 12K to 25K + Incentive For More Information Contact Miss Ayushi-8826107483 RoleTelecalling/Telemarketing Executive Industry TypeBPO, Call Centre, ITeS Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations Employment TypeFull Time, Permanent Role CategoryVoice Education Call-Hr.Juhi-9654424189,9873047242

Openings for Part time & Full time Free Recruitment Firm…Free Jobs …NO Registration Fees Direct Walk in for MNC companies Position: Voice Customer Support: (Inbound /Outbound) 500 Vacancy, Receptionist .Data Hiring /NoN voice Process/ Data entry /Retail/Tech support /Tech voice process/Collection executive/ Language: English+ Kannada/ Hindi/ Telugu/Tamil /Malayalam any one Language Educational Qualification: - 10th Pass, Under Graduates (10+2),ITI, Graduates. (10 +2 +3), Diploma Holders. (10+ 3). - Fresher's. /Experience . - Domestic and Retails/ sales /Show room/ Job Timings: Rotation Shift Salary: Rs. 8,000-15,000 (Based on Qualification, Experience & Interview Performance) Part time 1. Location: MG Road Languages: English + Kannada / English + Hindi Salary:4500k Shift Time: 6PM -10.30P 6.30PM - 11 7PM -11.30PM No cab 2. Location: Shivajinagara Languages: English + Kannada / English + Hindi Salary:4500K Shift Time: Girls: 3PM - 8PM / 4PM - 9PM Boys: 5PM- 10PM / 6PM - 11PM No cab For Spot offer CALL : CALL : SNEHA -9916914776 / VARSHA- 9916891556 / KUSHI-9916891272/ SONALI-8884009090 (Limited positions left First Come first/ Best Offer) Interview Timings: Monday to Saturday (9AM to 3PM) ADDRES: Straightway Innovations 33/1, H.1st Floor, 8th cross ,Opp Bata Show Room,Near Police station, Wilson garden CALL : CALL : SNEHA -9916914776 / VARSHA- 9916891556 / KUSHI-9916891272/ SONALI-8884009090

An ITeS-BPO Company in Technopark, Trivandrum is looking for customer care executives. Educational qualification : +2, Bcom, BSC, BBM, BA, ITI, Diploma or any equivalent. Age: 18 to 30 Years Languages: Malayalam Required No’s:150 PH:9745556602.

HIRING 2020-2021 FRESHERS FOR HDFC TAMIL BANKING VOICE CUSTOMER CARE CALL CENTER OPENINGS. We are looking for Young and dynamic candidates who can work in all conditions. Immediate joiners are preferable. PROCESS DETAILS Banking Process - B2B & B2C (Dayshift) Telecom Process - B2B & B2C (Dayshift) JOB ROLE: Customer Support Executive / Client Relations Executive AGE: Below 26 Years QUA: 12th / Any degree / Any Diploma (BE / MBA / MCA may also apply) SALARY (Per month): Rs.9, 000/- to Rs.14000/- INCENTIVES: 1000 to 3000 Per Month INCREMENT: Quaterly Dayshift 9.30 am 6.30 pm LANGUAGES REQUIRED Tamil Process 90 Vacancies Hindi Process 75 Vacancies Telugu Process 60 Vacancies (Average English is mandatory with above languages) REQUIREMENTS: > Good English Communication Skill & Fluency in Tamil is required. > Handling the calls & Customer queries. > Willing to work in Day Shift. Graduation is requisite (12th + 3 or 4 years of Degree/Diploma is Mandatory) WAY OF RECRUITMENT PROCESS 1) 1st Round - Written Test 2) Final Round - HR Manager THINGS TO CARRY: 1. Resume with the Reference Name of RAMYA-HR' 2. Passport size photograph 3. Copy of Educational Document SSLC/HSC/DEGREE NOTE: Mention that RAMYA (HR) & Job Referance No: JD8406 in your top right corner of Resume. You can also refer your friends for the same Interview Timing: 9:30 am to 01:00 pm (Monday Saturday) Contact: Ms.Poornima/Mr.Imran Human Resource @ 9042726166 INTERVIEW VENUE: Calltech BPO 87/52,2nd Floor, Triplicane High Road, Chennai - 600005 Land mark- Near Star Theatre

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CloudConnect Contact Center solution is made to make the process efficient, improve productivity & enhance the customer experience. CloudConnect offers an all-in-one, adaptive, and flexible contact center platform that supports to transform the telephone-oriented call center to a true multi-tenant & two-way interaction hub providing Omni Channel access capabilities that include Calls, SMS, e-mail, chat & Social Media application integration like What's an app, Facebook, Twitter & Linkedln. CloudConnect Communications PVT. LTD. E-145, Okhla Industrial Estate, Phase 3, New Delhi 110020 show contact info

Experiencing troubles with your Onida TV in Delhi? Don't fret! Our Onida TV Service Center in Delhi is here to provide reliable solutions. With skilled technicians and genuine Onida parts, we offer expert repairs for all TV issues. Whether it's display glitches or sound problems, we've got you covered. Contact us at +91-7906558724 to schedule a service appointment and get your Onida TV back in top condition!

The new USA Studios features new technology and traditional post production services powered by our state-of-the-art data processing center. Post, transcoding, and distribution services are performed by a creative and technical staff working both in-house and off-site. Many processes that formerly required hand-on operators are now accomplished by moving program data among the many computer servers performing specific production tasks. The main data center features the capability to send and receive large amounts of media files in a timely manner. This allows for workflows where USA Studios receives program masters electronically, makes changes according to customer specs, and distributes the revised masters to any number of production partners worldwide in only a few hours. We interface with both television network production servers and cloud storage as necessary to build the customer’s desired workflow. USA Studios’ data center and post facilities feature 100% uptime even during natural disasters. The building receives power from multiple substations, and that is backed-up by diesel generators that provide power to the entire building for an indefinite period of time. Internet data is provided by multiple data carriers, assuring uninterrupted connectivity to the Internet. To know more about visit at https://www.usastudios.tv/post-production-services.html.

Searching for a dependable Realme TV service center in Delhi? Our skilled technicians are experts in repairing and servicing all models of Realme TVs. Whether it's a display issue, sound problem, or connectivity glitch, we offer quick and efficient solutions to ensure your TV is back to optimal performance. Benefit from our affordable rates, prompt service, and quality workmanship at our specialized Realme TV service center. Contact us today at +91-7906558724 for a hassle-free repair experience and keep your Realme TV in excellent condition!

VIDYA GURU- Govt. Job Entrance Exam Experts www.vidyaguru.in Vidya Guru has been set up by academicians who are extremely passionate about education and believe in more than just teaching. We are dedicated to improving the quality of education currently being imparted to students who are about to choose their future careers. We provide specialized coaching for Govt. Job exams such as: * SBI Exams (SBI-PO, SBI-PO(Associate Banks), SBI-Clerk & SBI-Clerk(Associate Banks) * IBPS Exams (IBPS-PO, IBPS-Clerk, IBPS-Specialist Officer & IBPS-Interview) * SSC Exams (SSC-Graduate Level, SSC-LDC(10+2), SSC-FCI, SSC-CAPF & SSC-Steno) * Insurance Exams (LIC-ADO, LIC-AAO & National Insurance-Administrative Officer) * CTET (Central Teacher Eligibility Test ) * Other Govt. Job Exams (ESI, Parliament, CBSE, High Court, Supreme Court etc.) JOIN THE BEST COACHING IN DELHI NCR FOR GOVT. JOBS –VIDYA GURU Our Salient Features : 1. Maximum Number Of Classes 2. Excellent Faculty 3. Shortcuts & Time-saving Techniques 4. Small Batch Size 5. Personal Attention 6. Regular Doubt Sessions 7. Test Series 8. Comprehensive Study Material 9. Performance Tracking 10.Full Course Coverage Tilak Nagar Branch: Mobile: 9654899726, 9311566241 Email: vidyagurudelhi@gmail.com Address: 20/1 – 2nd Floor, Jail Road, Prem Nagar, Near Tilak Nagar Metro Station (Gate No. 3) New Delhi -110018 Karol Bagh Branch: Mobile: 8376934679, 8376934681 Email: vidyagurukb@gmail.com Address: B-1/8, Lower Ground Floor Apsara Arcade, Below Karol Bagh Metro station New Delhi -110005 Laxmi Nagar Branch: Mobile: 9953283708, 9953283709 Email: vidyagurucoaching@gmail.com Address: S-528, 2nd Floor, School Block, Shakarpur, Opposite Laxmi Nagar Metro Station (Gate No.2) New Delhi -110092 Pitam Pura Branch: Mobile: 8376934648, 8376934673 Email: vidyagurupp@gmail.com Address: 11 A, ED Block, Ground Floor, MIG Flats, Madhuban Chowk, Near Pitam Pura Metro station(Gate No. 4) New Delhi -110088 Munirka Branch: Mobile: 9650549587, 9650549487 Email: vidyaguruinstitute@gmail.com Address: 85/1, First Floor, Above Idea Showroom, Munirka Village New Delhi -110067 no.1 institute in delhi for S.I-A.S.I Entrance Exam / S.I-A.S.I Entrance Exam coaching in delhi / best institute in delhi for S.I-A.S.I Entrance Exam / best institute in delhi for S.I-A.S.I Entrance Exam / best coaching center for S.I-A.S.I Entrance Exam in delhi / S.I-A.S.I Entrance Exam coaching/ S.I-A.S.I Entrance Exam coaching / S.I-A.S.I Entrance Exam coaching in delhi / best S.I-A.S.I Entrance Exam coaching in delhi / coaching of S.I-A.S.I Entrance Exam / top institute for S.I-A.S.I Entrance Exam / leading institute in delhi for S.I-A.S.I Entrance Exam / S.I-A.S.I Entrance Exam coaching/ S.I-A.S.I Entrance Exam coaching / S.I-A.S.I Entrance Exam coaching in delhi / best S.I-A.S.I Entrance Exam coaching in delhi