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Training manager customer service


Top sales list training manager customer service

India (All cities)
Job Summary The Job requires interacting with customers over chats and emails to ensure all issues are resolved to the customer. The job requires them to understand the customer's problem accurately, follow the established procedures to resolve the problem, and communicate with the customers. Responsibilities and Duties As a Customer Service Executive, they will be dealing with our customers from all over WORD. As a the company we take great pride in the level of customer service we deliver to the customers. Required Knowledge, Skills and Abilities: Freshers & Experience candidate both can apply in customer service. We want a Candidate who have a good command in English. (excellent communication in English) Basic knowledge of Excel. Flexible to work in challenging work environment. Result Oriented Must be comfortable with night shift Must be comfortable for Calling. Handling enquiries coordinating/following up accordingly. Good knowledge of MS-office & basic internet. Required Experience and Qualifications Freshers with good communication and written skill. Benefits Training. Incentives. Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".
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India (All cities)
Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Benefits Incentives on target Achievement 5 Working Days (Sat-Sun Off) Salary: 13,000 to - 35,000.00 /month Website: - www.votiko.com If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to hr@votiko.com
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Bangalore (Karnataka)
Hi . Greetings from Firststep consultancy services Process : Amazon Languages Are : English( Excellent), Hindi Process : Inbound Experience : Minimum 9 Months of Exp in any Domain or Fresher’s (40%) Salary : 15 to 17000 ctc No of days working : 6 Shifts : day shift ( Sunday Holiday Working Timings : 9 Hours ( Includes an hour Break) Education : Any Process : Vodafone Premium Languages Are : English( Excellent ),kannada Process : Inbound Experience : Minimum 6 Months of Exp in any Domain or Fresher’s Salary upto: 12 to 16ctc No of days working : 6 Shifts : day shift ( For Female) Working Timings : 9 Hours ( Includes an hour Break) Education : Any Process : ABOF (Aditya Birla Online Fashion) Training Pay : will be given Languages Are : Excellent English , Hindi Process : Inbound Experience : fresher’s OR 6 Months of Experience in any Domain Salary : 17 to 22000 CTC( + Incentive) No of days working : 6 Shifts :24/7 ( Female employee will be in day shift) Working Timings : 9 Hours Education : Any Process: ETISALAT Skills: Excellent English Languages Required 1.Only ENGLISH 2.ENGLISH+MALAYALAM Qualification: UG/Graduate fresher or experience in BPO or other domain Shift: Rotational Shift (two way cab) Sal: 13k to 18k For further details contact himaja:9036035097 or send resume to -himaja.firststep@gmail.com Please refer your friends. FirstStep Consultancy Services. BTM 2nd stage, Bangalore
₹ 21.000
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India (All cities)
Customer Support Executive Responsibilities: Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. SEND YOUR RESUME ON WHATSAPP (+91-725-288-8796) HR TEAM
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India (All cities)
Job Description: Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process / Non Voice Process & Technical Support Executive Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Location: Majura Gate, SURAT Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".
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Chennai (Tamil Nadu)
Our Peridot Systems Training Institute has Salesforce Course conducted by One of the Best Coaching Center in Salesforce Training in Chennai. Our Salesforce Training Materials using mainly Customer Relationship Managements an additionally indicated with scripting language by a gives as quick and quick improvement for simple utilization. Our Salesforce Online Training in Chennai changed has the way of enterprise software in delivered by changing and industry forever. Our Salesforce Developer to turned into a Salesforce documentations with simply confounded to discover the capability of modules in force.com. Our Salesforce Developer is the different things applications likes in Objects, classes, Apex, visualforce, SOSL, SOQL, Triggers, and numerous different things. http://www.peridotsystems.in/salesforce-training-in-chennai.php Beginners to Starts Salesforce Features CRM Technical Training Our Peridot Systems has the Salesforce Processes in Chennai has simply begin to learn everything got from services in some other things. Our Salesforce Training has the similar to Visualforce for learn Apex from the demo classes to the understudies and additionally for designers to comprehend the profundity of the idea. Our Salesforce Development Training will be offered by accreditation in the wake of finishing the course it will help you to hunt work in top MNC organizations and you can accomplish your fantasy employments. The Salesforce Online Training in Chennai will be offered by a web instructional courses to the understudies and the individuals originating from other than chennai and different states. We are the salesforce course chennai is giving them 100% placements assistance for our training periods. We are conducted by International Certification for Online examination for Model questions provided by a Salesforce Developer by Salesforce Training in Chennai. Course Duration and Time Schedule : Normal Batch ( Morning, DayTime and Evening) Duration Class : 20 days Weekend Training Batch ( Saturday, Sunday, Holidays) Duration Class : 18 days Quick Track Batch Duration Class : 16 days We are the Salesforce Processes in Chennai is offered a our Salesforce Cloud Computing by a course Details with Fees - 10k Only For Further any clarify the details to contact persion ( Papitha ) ( 8056102481)
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India (All cities)
PHP Institute in Janakpuri, we provide you live project with good tanner and also 100% job guarantee and time support so that you too can join SIT HUB. PHP Training specializes in providing industry-oriented training in PHP web technologies for aspiring professionals. And corporate we have designed PHP programming courses that are tailor-made to industry requirements.
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India (All cities)
Works at Home Certificate with Guaranteed Job placement complete the work at home training and sure monthly income. Secure yourself a legitimate home based job. The Job involves posting of business ads on various web sites. We will tell you how to place ads. Work is very simple to do, just "copy and paste" the ads. For further discuss please call +91 show contact info or +91 show contact info or mail us at show contact info or show contact info visit us: www.royalinfoservice.com advt.no – Ris3015a/H/02/20200201
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India (All cities)
Job Description: We are currently looking to hire 10 to 15 people to be a part of our amazing customer service team. This is an exciting job opportunity and we are looking to hire applicants who enjoy working in a challenging and fun environment. Skill Set Required: Excellent Communication Skills in English Good Understanding ability. The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer. Accountable for rendering useful administrative support to other members of the customer care team. He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. Responsibility of monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion. His responsibility is to Follow-up with participants within a Roles & Responsibilities: Should be able to answer to emails timely ensuring adherence to the process standards. Follow up customer calls made wherever is necessary Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated. 5 Working Days (Sat-Sun Off) Salary: 15,000 to - 30,000.00 /month Call: +91 8511539085 Website: - www.votiko.com Send an email with your resume to hr@votiko.com with subject line as "Job: CS Executive".
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India (All cities)
*JOB DESCRIPTION* WE ARE SEARCHING FOR AN CUSTOMER SERVICE EXPERT TO BOOST SALES BY REACHING OUT TARGETS, AND SOURCE DATA FOR ADDITIONAL MEMBERS OF THE TARGET AUDIENCE, YOU SHOULD ALSO JOT DOWN IMPORTANT NOTES DURING CONVERSATION TO FACILITATE FOLLOW UPS BY OUR STAFF. TO BE SUCCESSFUL AS A CUSTOMER TELL CALLER, YOU SHOULD BE ABLE TO CONVINCE EVEN THE TOUGHEST OF INDIVIDUALS TO PURCHASE OUR OFFERINGS. A REMARKABLE TELECALLER WILL SUGGEST WAYS IN WHICH CLIENTS FEEDBACK CAN BE UTILIZED TO IMPROVE OUR SERVICES. *RESPONSIBILITIES* RECORDING ALL SUCCESSFUL AND UNSUCCESSFUL ATTEMPTS TO CLOSE SALES GIVING INFORMATION ABOUT THE PRODUCT AND EDUCATING THEM ABOUT THE PRODUCT GIVING THEM THE DETAILS GIVING A CALLS TO CUSTOMER AND TRYING TO MAKE TRANSACTION ON IT NOTING IMPORTANT DETAILS OF EACH CONVERSATION CALLING ACTIVE AND BUDDING CLIENTS TO ENCOURAGE THE PURCHASE OF ITEAMS *CUSTOMER TELECALLER REQUIREMENTS* HIGH SCHOOL DIPLOMA OR EQUIVALENT PRIOR EXPERIENCE AS A TELECALLER OR SIMILAR COMPLETION OF SALES RELATED TRAINING PROGRAM IS PREFERRED SUPERB VERBAL ON SOUTH INDIAN /HINDI VERBAL COMMUNICATION ABILITY TO SWITCH YOUR COMMUNICATION STYLE ON A WHIM SUPERB INTERPERSONAL RESEARCH AND RECORD KEEPING SKILLS CAPACITY TO RECEIVE CRITIQUE WITHOUT INTERNALIZING IT Sent from my Samsung Galaxy smartphone.
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India (All cities)
Location: Kolkata Industry: BPO / KPO / ITES / RPO Job Role: Sr.Associate - (Non-Technical) Annual Salary: INR200000-600000 Experience Required: 2-7 Years Job Description: https://www.universejobs.com/jobs/detail/client-communication-manager-us-bpo-336894
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India (All cities)
Training and Placement Cell is to guide students to choose right career and to give knowledge, skill, and aptitude and meet the manpower requirements of the Industry. QUASTECH Development Pvt Ltd is a multi-client service centre, which partners with clients to transform and streamline their business processes by adding valuable insights and delivering exceptional customer service. With the ever increasing digitization of industries, software has become the most crucial element in the success stories of businesses. With businesses rolling out new updates to their applications, it is necessary to remain up to date with the latest technologies. Businesses now rely on software not only to boost profits and revenue, but also to increase employee productivity, increase brand marketing and engagement, increase flexibility and so much more. • Remain leading service provider in the service industry. • Offering high levels of customer services through persistent innovation. • Develop new standards in the customer services through endless efforts. • Building consistent level of services across the globe. • Reduce total cost of ownership for the client's through cost effective & efficient services. • To reduce total cost of ownership for the customer through cost effective and efficient services. We Offer Services • Software Testing Course • Java Development • Python Development • Python Data Science • Amazon Web Services • Full Stack Development Why Us ? • 30% Potential Cost Savingss • 80% Potential Efficiency Gains • 100% Compliance with Regulatory Standards • Committed to On-time delivery • Very responsive and easy to work with • Get Involved and Care about Our Client's Succes Contact Us:- Quastech Development Pvt Ltd Ph. No:- 89769 12301 Mail ID:- show contact info Website:- www.quastechdev.com Location:- Mumbai, India / Auckland, New Zealand
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India (All cities)
Customer Service Skills: The customer is always right. You will need to be able speak in a friendly way to customers and potential customers, listening to their needs and helping communicate options for them. Communication Skills: You will need to speak to customers about a product's different features, and answer any questions they might have. Flexibility: You might have to work long hours, nights or weekends. Persistence: Not every customer is going to be a sale. Being able to bounce back if you lose a sale will be key for this job.
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Noida (Uttar Pradesh)
Learn the way to use Salesforce Developer from novice level to advanced techniques which is taught with the aid of skilled operating experts. With our Inovi Technologies Salesforce Developer Training in Noida you’ll learn concepts in professional level with realistic manner. Purpose of a CRM is to preserve and manage a employer’s Best salesforce training institute in noida ating with clients. It normally includes Marketing, Sales and Customer service. Salesforce.Com CRM offers services on all of those regions. Salesforce CRM is the best, efficient and cloud based totally CRM tool available inside the marketplace. With Salesforce CRM, you can increase your enterprise procedure, control and maintain powerful client members of the family. Best salesforce training institute in noida To get more info visit here:https://www.inovitechnologies.com/Corporate-Training/Best-salesforce-Training-Institute-in-noida/ course content: Cloud Computing Fundamentals: 1 . Introduction to the Cloud Computing 2 . Evolution of Cloud Computing 3 . Comparisons with other computing techniques. 4 . Key characteristics of cloud computing 5 . Advantages/Disadvantages 6 . Classification of Cloud Computing 7 . Based on as a service model 8 . SAAS (Software as a service) 9 . PAS (Platform as a service) 10.IAAS (Infrastructure as a service 11.Based on deployment or access model 12.Cloud 13.Private Cloud 14.Hybrid Cloud Salesforce. Com Cloud- Overview: 1 . Sales Cloud 2 . Service Cloud 3 . Collaboration Cloud 4 . Project development-- life cycle 5 . Salesforce editions 6 . Apex data loader Customization: 1 . Create custom profiles &- custom fields 2 . Define dependent pick list 3 . Customize lookup fields 4 . Customize validation & formulas 5 . Customize page layouts 6 . Customize standard related lists 7 . Use field-level security Security & Access: 1 . Create & Manager Users 2 . Set organization-wide defaults 3 . Learn about record accessed 4 . Create the role hierarchy 5 . Learn about role transfer &- mass Transfer functionality 6 . Profiles, Login History Analytics: 1 . Create custom reports 2 . Use advanced filters 3 . Use conditional highlighting 4 . Use custom summary formulas 5 . Use dashboards 6 . Extending Salesforce CRM: 7 . Learn about custom objects 8 . Learn about custom tabs 9 .Learn about custom web tabs Apex Scheduling: 1 . Triggers 2 . Invoking Apex 3 . Classes, Objects and Interfaces 4 . Testing Apex 5 . Dynamic Apex 6 . Batch Apex 7 . Debugging Apex 8 . Deploying Apex 9 . Developing Apex in managed packages 10.sObjects and the Database 11.What is an sObject 12.SOQL and SOSL Queries Our Courses: Java Mean Stack Artificial Intelligence Hadoop Devops Python RPA Salesforce Linux And Red Hat Data Scientist Digital marketing Machine learning AWS Web Designing P.H.P Contact: Email:info@inovitechnologies.com Address: F-7, Sec-3 Noida UP 201301 Mobile No: 9354482334 ,8810643463 Phone No: +91-120-4213880
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India (All cities)
Branch Manager responsibilities include: Directing all operational aspects including distribution, customer service, human resources, administration and sales in accordance with the bank's objectives. Providing training, coaching, development and motivation for bank personnel.
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