WE ARE HIRING FOR FRONT DESK IN JARIPATKA NAGPUR IN INDIA
Job Position: Front Desk Salary: 8 to 15000 per month Roles and responsibilities: Greeted guests and responded to guest inquiries, requests, and issues in a timely, personable, and efficient manner to resolve guest concerns. Informed customers about payment methods and verified credit card data. Liaised with housekeeping staff to ensure all rooms were clean and ready to accommodate new guest arrivals. Provided information about hotel, restaurant, nearby attractions, available rooms, rates, and amenities. Reviewed items of note to determine what needed to be communicated to staff of subsequent shifts. Ensured compliance with hotel company standards and city hospitality policies. Managed invoicing and rate negotiation for large clients, business guests, and group tours. Confirmed group reservations and arranged personalized services for event attendees. Initiated and implemented upselling techniques to promote Milton Hotel services and facilities to maximize room occupancy and overall revenue. Instructed team members on hotel products, services, facilities, events, pricing, and policies to maintain a competent and transparent work environment.
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