WHICH IS THE BEST CRM SOFTWARE FOR SMALL BUSINESS? - IN INDIA

A good CRM will surely enable you to capture all the details of your clients. At the same time CRM would allow you to assign these leads to your concerned employee. CRM helps you to capture project information, contact details, activities and email details to speed up your management process. You and your sales team will be instantly updated with all activities and conversation. At the same time a good CRM keeps all records in the database for future reference and evaluate the performance of each employee using inbuilt report and analysis features. Advantage of the software, It enables you to set reminders for tasks, meeting or call with the all possible remarks or notes. It would give the filtered data of leads, opportunities, assigned tasks and results with all possible micronized details captured by you in the database of Customer Relationship Management. A good cloud based CRM software for small businesses will automate and streamline pre and after sales activities. Real-time updated record of all leads, details, contact information, conversation and all activities will empower you to take the best decision. CRM will help to identify repeat customers, manage AMC/Warranty and Complaints effectively. It will enable you to manage Installation, Service Quotations professionally to secure customers loyalty.